Corporate Facilities Coordinator

Corporate Facilities Coordinator

Join to apply for the Corporate Facilities Coordinator role at Pet Smart
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About The Team

The Real Estate team manages over 1,600 stores, DCs, and offices across the US, Canada, Puerto Rico, and Hong Kong, supporting store growth and collaborating with Real Estate Legal, Facilities, New Store Construction, and Finance teams.

About The Location

The position is based at our Phoenix Home Office, expecting a minimum of four days in the office per week. A remote “flex day” may be worked with leader approval.

Summary

Responsible for managing Business Services projects and completing building services requests at the Phoenix Home Office, including minor remodels, capital equipment purchases, and other business support activities.

• Manage all aspects of campus maintenance and improvement projects from scope documentation through project close.
• Support Expenditure Committee requests as needed.
• Assist other Business service teams (mail room, print center, events, and facilities).
• Coordinate and execute preventive maintenance scheduling.
• Collaborate with stakeholders to translate projects and maintenance requests into executable processes aligned with business objectives.
• Work directly with business partners on various events and projects.
• Perform basic maintenance tasks related to the corporate office.
• Resolve building-related issues with a sense of urgency.
• Adapt plans to support changing business needs.
• Manage the Business Services Request (BSR) work order system.
• Partner with onsite engineering on HVAC, Lighting, Plumbing, and other building needs.
• Manage space needs, including furniture and storage.
• Coordinate maintenance services for office equipment.
• Provide clear direction to vendors and oversee work through vendor management and project inspections.
• Partner with local municipalities and contractors to remain current on codes and regulations.
• Create Purchase Orders, review and process invoices.
• Maintain communications with Business Services, contractors, vendors, and Property Management.
• Handle after-hours phone calls for HVAC or equipment emergencies.
• Be available for occasional weekend or after-hours work as needed.

• None

• Associate’s degree with minimum 3 years’ experience in facility maintenance and/or construction project management, or high school/GED with 6 years’ experience in facility maintenance and/or commercial property management.

• Prior Facilities Management or Commercial Property Management experience.
• Excellent customer service and communication skills.
• Effective communication with all levels of management and associates.
• Experience managing CMMS platforms, asset management software, and space planning.
• Negotiation and multitasking skills.
• Time management and advanced organizational skills.
• Proficient with MS Office (Excel, Word, PowerPoint).
• Ability to work well in a team environment and independently.
• Strong task and deadline management.

Physical agility and strength required. Handle objects >50 pounds, stand, walk, bend, reach ~25% of the day. Perform quality assurance inspections and sit at a desk. Able to lift, push, pull, and move equipment or supplies of 50 pounds or greater; work in small or confining spaces; work while standing on a ladder; work outdoors in varying weather. Willing to work beyond normal hours on weekends and remain accessible when away from the office.

• Requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients.
• In-office presence supports access to leaders, partners, and resources for timely decisions.
• Supports culture of innovation, mentorship, and engagement per Flex Smart policy.
• Not all job functions listed;
  Pet Smart may assign other duties.

Pet Smart values belonging and shared purpose, empowers teams with opportunities to grow, and encourages applying even if not 100% qualified.

Benefits include:

• Pet-friendly environment and on-site dog park.
• On-site events and adoptions, including pet adoption days.
• “Top Dog” gym with fitness classes and wellness spaces.
• “Sit & Stay” Café with breakfast, lunch, snacks.
• “Lil Paws” NAEYC-accredited onsite childcare.
• Paid volunteer opportunities.
• Print Center, Business Services, Dry Cleaning, Mother’s Rooms, Sustainable Infrastructure, and more.

Pet Smart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.