Logistics Administrator

With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT – delivering everything they need through one seamless point of contact.

As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the world’s leading technology companies, giving our clients instant access to cutting‑edge innovation backed by market‑leading service operations!

Logistics Administrators – Pays National Minimum wage £25,396.80 per annum
Location: Office‑based (with hybrid working options after training)
Contract: Full‑time Monday to Friday 40 hours a week

We’re searching fortwo organised and proactive Logistics Administrators to join our team. You’ll be part of a busy logistics function responsible for coordinating the delivery, relocation and collection of devices and parts to and from customer sites and responsible for ordering and allocating spare parts and consumable orders. These roles willsuitsomeone who enjoys working at pace, staying on top of multiple moving parts, and delivering a smooth service for both colleagues and customers.

What you’ll be doing

Key Responsibilities

Coordinating the timely delivery, relocation, and collection of equipment for customers

Running reports and extracting data from internal systems to identify open requirements and prioritise workload accordingly

Updating internal systems promptly and accurately, ensuring all BAU processes are adhered to

Raising purchase orders, tracking them through to delivery, and managing open purchase order reports

Making effective use of internal stock where appropriate

Maintaining clear and reliable tracking reports

Communicating confidently with customers via phone, email, and video call

Liaising with suppliers, third‑party logistics partners, and internal teams, building and maintaining strong working relationships

Resolving queries related to supplier or distributor invoices and taking corrective action for non‑standard outcomes

Managing a busy shared inbox and responding to queries efficiently

Taking initiative to troubleshoot and resolve issues as they arise

Delivering against personal and team key performance indicators (KPIs)

Supporting colleagues, project managers, account managers, and wider teams to ensure smooth operations and high‑quality service delivery

A typical working pattern is Monday to Friday, 08:30 to 17:30, with a one‑hour lunch break. This role also offers flexibility to work from home, typically two days per week for a five‑day working week

Proven experience in administration, coordination and managing multiple tasks under time constraints

Comfortable navigating multiple systems and tools, with demonstrable knowledge of Microsoft Office

Strong Excel skills, or willingness to learn (training provided), including:

Formatting: filtering, basic formatting, table/chart creation and editing, conditional formatting

Able to work at pace, manage own responsibilities and prioritise workload effectively

Highly organised with excellent time management and attention to detail

Motivated, positive and forward‑thinking, with the ability to contribute to process improvements

Flexible and adaptable to changing priorities and responsibilities

Confident communicator across multiple channels and levels, internally and externally

Able to work independently and collaboratively within a team, taking direction when required

Experienced in delivering high levels of customer service

Eager to develop and learn new skills, while supporting wider team development

Calm and focused in emergent or high‑pressure situations

We value candidates with AI literacy – individuals who are curious about technology, comfortable exploring automation and eager to contribute to a modern, forward‑thinking business.

• Flexible working options
• 33 days holiday including bank holidays
• Enhanced family friendly benefits (maternity, adoption, paternity and IVF)
• 2 paid days off per year for voluntary work to support our local communities
• Staff Reward Scheme
• Life assurance 4 x salary
• Sponsorship for professional development and memberships
• Employee Assistance Programme,…