Operations Manager

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Work Simple is looking for a versatile, detail-oriented Operations Manager to support the day‑to‑day management of our growing portfolio of commercial office buildings and coworking spaces in the Denver area.

We are seeking a versatile, organized, detail-oriented, and problem‑solving Operations Manager to support the management of our three commercial office buildings and our expanding coworking brand, Work Simple. This role sits at the heart of our operations, supporting our multiple locations, team, and hundreds of members through a unique blend of operational expertise, customer service excellence, and financial management. You'll be the connective tissue that keeps our spaces running smoothly, our members happy, and our finances in order.

You will be a teammate of the building managers; they will not report to you, but your collective success will be based on your ability to communicate and support each other.

The ideal candidate is tech‑savvy with a strong foundation in commercial office property management, including vendor coordination and building operations. You'll be able to work from home 1‑2 days per week once the first 90 days of training are complete.

• Using our support ticketing process, monitor and address facility needs across all locations, from routine maintenance to urgent repairs.
• Track and manage maintenance schedules, safety inspections, and compliance requirements.
• Conduct regular property inspections and ensure spaces maintain high standards of cleanliness, functionality, and aesthetic appeal.
• Build and maintain relationships with vendors.
• Source new vendors as needed, manage competitive bidding processes, negotiate contracts, manage service agreements, and ensure quality standards are met.

• Support the daily operations and on‑site staff of the Work Simple coworking locations.
• Serve as a primary point of contact for member support tickets and requests across all locations.
• Monitor space utilization, member satisfaction, and operational efficiency.
• Help implement systems for access control and Wi‑Fi onboarding.
• Coordinate with marketing and sales teams on tours, events, and occupancy tracking.
• Maintain relationships with tenants and members, handle requests, and ensure service standards are met.
• Assist with lease administration and renewals of legacy traditional tenants.

• Manage accounts receivable, member account updates, payment processing, and resolve billing inquiries.
• Enter vendor invoices in the accounting software (Xero, Ramp, etc.) and manage invoice approval workflows.
• Assist our accounting team in preparing the annual operating budgets and monthly reports for ownership.
• Assist with budget tracking and financial analysis to support decision‑making.
• Maintain organized digital records and ensure timely processing of bills and documentation.

• Provide administrative support to the leadership team and coordinate cross‑location initiatives.
• Support new location launches and expansion projects.
• Contribute to process improvements and operational efficiency initiatives.
• Handle special projects and other duties as business needs evolve.

• Minimum 3 years of experience in commercial office property management.
• Working knowledge of building systems, vendor management, and tenant coordination.
• Think strategically, synthesize complex information, and grasp new concepts quickly.
• Possess intellectual curiosity and a thoughtful approach to work.
• Quickly learn and master new software platforms and digital tools.
• Strong organizational and interpersonal communication skills.
• Proficiency in Microsoft Office (Excel, Outlook, Word).
• Valid driver’s license and reliable transportation for local travel.

• Experience with coworking or flexible office operations.
• Familiarity with Xero or similar cloud‑based accounting platforms, Hub Spot, and Google Workspace.
• Bookkeeping experience with strong attention to detail and accuracy.
• Experience creating, documenting, and…