Scheduling Coordinator

Overview

Scheduling Coordinator – Remote

Rigdon is looking for a motivated Scheduling Coordinator to manage day-to-day operations, fleet management, and customer service for our clients across KS, MO, CO, TX, and AR. You’ll own account profitability by keeping schedules, technicians, and resources running smoothly.

• Manage Schedules:
  Anticipate conflicts, allocate resources efficiently, and ensure timely service.
• Communicate:
  Notify clients and technicians of schedule changes; keep everyone informed.
• Track Technicians:
  Use GPS to monitor progress and address deviations quickly.
• Forecast & Manage Supplies:
  Ensure technicians have the materials they need.
• Analyze Data:
  Track scheduling trends and provide insights for improvements.
• Support Marketing:
  Monitor demand patterns and collaborate to expand business.
• Financial Oversight:
  Close jobs, invoice accurately, process payments, and follow up on balances.
• Payroll Support:
  Generate reports and assist with payroll processing.
• Problem-Solve & Improve:
  Implement process improvements and tackle challenges proactively.
• Stay Current:
  Keep up with industry trends and best practices.
• Other tasks as assigned

• Strong organization, multitasking, and communication skills
• Proficiency with scheduling software and GPS tracking systems
• Analytical mindset with financial basics
• Customer-service oriented, proactive problem solver
• Ability to adapt and work under pressure
• Previous scheduling, coordination, or fleet management experience preferred
• Up-to-date laptop/desktop + fast, reliable internet (direct connection required)

• Fully remote
• Occasional after-hours availability may be required
• Phone equipment provided by Rigdon

• Eligible for benefits after completing a 60-day probationary period.
• Up to 80 hours of paid time off per year (prorated in the first year).
• Company-subsidized health insurance.

Join our team and become the voice of Rigdon to our valued clients. If you have strong organizational skills, detail-oriented, problem solving abilities, are proactive, and thrive in a remote work environment, we encourage you to apply. Help us provide exceptional service and support to our field technicians and customers while enjoying working from home. Apply now to be a part of the Rigdon team.