Virtual Assistant​/Receptionist

Schedule:
Full-Time | EST Working Hours

Job Overview:

We are seeking a professional and dependable Virtual Assistant / Receptionist to manage phone calls and provide administrative support. This full-time remote role requires strong customer service skills, the ability to remain calm under pressure, and excellent communication abilities. The ideal candidate is composed, detail-oriented, and able to represent the company professionally at all times.



Key Responsibilities :

• Manage phone calls in a courteous and professional manner.
• Serve as the first point of contact for callers.
• Route calls appropriately, take accurate messages, and ensure timely follow-ups.
• Handle client and customer inquiries with patience, empathy, and clarity.
• Perform administrative tasks including data entry, scheduling, calendar management, and document organization.
• Manage email inboxes and respond to general inquiries.
• Maintain accurate records in internal systems.
• Remain calm, professional, and composed during high call volumes or time-sensitive situations.
• Maintain confidentiality and professionalism at all times.

Required Skills & Qualifications:

• Previous experience in a receptionist, virtual assistant, or customer service role.
• Fluent English speaking and writing skills.
• Strong customer service skills with a professional phone manner.
• Ability to work under pressure while maintaining composure and accuracy.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Fast learner with the ability to adapt quickly to new tools, systems, and workflows.

Hi, welcome to our page. We are constantly on the lookout for various candidates to work with us and our partners. Don't hesitate to apply if you feel like you are a great fit!