Branch Office Administrator

Branch Office Administrator

Base pay range

$22.00/hr - $23.00/hr

Position

Schedule:

Full-Time

Branch Address: 24840 Burnt Pine Drive Suite 3, Bonita Springs, FL

This job posting is anticipated to remain open for 30 days, from 15-Dec-2025. The posting may close early due to the volume of applicants.

As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.

• Comprehensive 6‑month training including an experienced peer to help mentor you
• A wide support network that extends from your branch office to your region to the home office
• You’ll often work independently but have a team of thousands backing you every step of the way

• Delivering exceptional personalized service to ensure clients feel understood and informed
• Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year
• Actively listening for situations in clients’ lives that may indicate a need for additional services
• Driving marketing activities such as planning and executing events

• A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions
• An inclusive environment where everyone’s different viewpoints are valued and help to achieve results
• We recognize individual efforts through a rewards program that promotes a long‑term career, your financial security, and you and your family’s well‑being
• Full‑time Associates receive the following benefits:
• Medical, prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short‑ and long‑term disability, basic life, and basic AD&D coverage at no cost
• 401(k) retirement plan, tax‑advantaged accounts: health savings account, and flexible spending account
• Ten paid holidays and 15 days of vacation for new associates beginning on January 1, plus sick time, personal days, and paid day for volunteerism
• Eligibility for bonuses, profit sharing, and Employee Assistance Program

• Hiring Minimum: $22.50
• Hiring Maximum: $23.91
• Opportunity for merit‑based salary increases as you progress in the BOA role

• Analytical Thinking
• Attention to Detail
• Adaptability
• Conversational Skills
• Digital Tool Utilization
• Team Collaboration

• Client Service:
  Provide exceptional service via inbound/outbound calls, email, and in‑person interactions; respond to inquiries, resolve issues, develop and maintain strong relationships
• Account Management:
  Learn and understand the financial services industry; handle account opening, transfers, and other requests; process transactions and maintain accurate records
• Administrative & Operational Support:
  Work independently under direction of the advisor; schedule appointments, prepare materials, manage correspondence, support marketing initiatives; streamline processes and update SOPs
• Technology:
  Strong computer literacy, willingness to learn new technology (Money Guide, Salesforce, Microsoft Office, other firm‑provided software)

At Edward Jones, we build a place where everyone feels they belong. We’re proud of our associates’ contributions and the recognitions we have received.

Edward Jones is a Fortune 500 company with over 9 million clients and 20,000 financial advisors across the U.S. and Canada. We prioritize people, invest in our employees, and foster an inclusive organization that aims to achieve excellence and belonging.

Associate

Full‑time

General Business, Administrative, and Customer Service

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.