Virtual Assistant - Remote

About the Company

The Flex is a fast-growing London-based start-up on a mission to redefine short-stay accommodation globally. We pride ourselves on our commitment to excellence
, innovative thinking
, and culture of transparency
. Our team is dynamic, hardworking, and passionate about delivering exceptional guest experiences that go above and beyond expectations. We’re looking for motivated, fast-learning, and dedicated individuals who want to grow with us as we scale internationally.

We are seeking a highly organized, proactive, and detail-oriented Virtual Assistant to support the day-to-day operations of our flexible accommodation business. The ideal candidate will play a key role in ensuring smooth communication across teams, managing administrative workflows, and providing outstanding support to our clients and partners.

• Excellent written and verbal communication skills in English
• Strong organizational skills and attention to detail
• Ability to multitask, prioritize, and meet deadlines efficiently
• Proficiency with productivity tools such as Microsoft Office
  , Google Workspace
  , and project management platforms (
  Trello
  , Asana
  , Slack
  )
• Familiarity with CRM systems (e.g., Hub Spot, Zoho, or Salesforce) is an advantage
• Tech-savvy with the ability to learn new tools quickly

• Proactive, self-motivated, and resourceful
• Customer-focused with strong problem-solving abilities
• Reliable, professional, and discreet with sensitive information
• Adaptable to a fast-paced, constantly evolving environment
• A team player who thrives in a remote-first, collaborative culture

To be considered for this position, you must have:

• Fluency in written and spoken English
• A reliable laptop
  , mobile phone
  , and internet connection
• Availability to work weekends on a rotating schedule
• Flexibility to work beyond regular hours when required
• A genuine desire to build a long-term career with The Flex

• Competitive pay and performance-based incentives
• Remote work flexibility
• Clear opportunities for career growth and promotion within a scaling international company
• A supportive, transparent, and collaborative work culture

• Standard schedule: 8:00 AM – 5:00 PM (UK time), Monday to Saturday
• 1 day off (Sunday) per week
• Upon promotion to Senior Distribution Assistant
  , schedule adjusts to 5 working days per week with 2 days off

#LI-Remote