Operations Support Specialist, Administrative​/Clerical

This role provides high-level administrative, operational, and project support to the Executive Director and Associate Executive Director. This is a full-time, primarily remote position with required in-person work one day per week in Lansing and additional onsite support during statewide events.

The ideal candidate is detail-oriented, highly organized, tech-savvy, and able to self-manage in a remote environment. This position supports MAASE’s internal operations, communications, data systems, and grant projects—including the para educator training initiative.

• Provide scheduling, communications, and logistical support to the ED and AED.
• Prepare agendas, draft communications, maintain records, and manage shared files (Google Workspace).
• Assist with the execution and tracking of organizational projects within Asana or other project management tools.
• Support governance activities (e.g., minutes, follow-up communications, preparing materials).

• Read and process mail (weekly).
• Maintain and update databases, spreadsheets, and records (including Novi AMS).
• Support check register maintenance and basic bookkeeping tasks (e.g., sorting receipts, preparing deposits).
• Assist with grant data entry and tracking.
• Support record retention processes and internal system organization.

• Monitor general email inquiries and provide timely responses.
• Draft and edit letters, reports, and digital communications.
• Assist with newsletters, social media coordination, and routine member communications.
• Provide support for membership outreach and renewals.
• Routine website maintenance (including job board).

• Provide onsite assistance during conferences, professional learning events, and meetings (primarily in Lansing, occasionally statewide).
• Support registration through Novi and CVent, prepare materials, and assist with logistics.
• Support branding, printing, rooming lists, and prepared materials for events.

• Assist with onboarding logistics (access setup, paperwork routing) in collaboration with the Manager of Business & Operations.
• Coordinate scheduling tools such as Doodle Polls and Zoom links.
• Handle shipping, packing, and coordination of materials for special projects and grants.
• Support internal office operations, including maintaining supplies and supporting document storage.
• Provide support to learners who are engaged in courses in the Learner Management System.
• Other duties as assigned.

MAASE is an equal opportunity employer committed to building a diverse, inclusive, and equitable workplace. We welcome applicants from all backgrounds and experiences, including those historically underrepresented in nonprofit and education leadership.

Apply to Abby Cypher at abbycypher and include the following:

• Cover Letter
• Resume
• 3 professional references

All applications must be submitted by December 15th at 5 PM.

If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact Lindsey Zeller at Lindseyzeller or .

Full-time, 40 hours/week (W–2)

Standard hours: 8:00 AM–5:00 PM with a one-hour lunch. Flexibility is often available while maintaining a 8 hour workday. Flexibility around meetings and scheduling as needed.

• Paid Time Off
• 27 vacation days annually
• 11 paid holidays
• 12 sick days
• 2 personal days
• Access to a 401K
• Insurance Benefits
• Access to health, dental and vision insurance

Annual professional development funds to support staff learning, training, and growth.

MAASE-provided technology for home office use (e.g., laptop, peripherals). Remote work setup support. Access to Google Suite, Asana, Zoom, and other organizational tools.

Federal mileage reimbursement rate for approved travel. Typical travel includes trips to the Lansing office and in-state events.

• High school diploma or equivalent; associate’s degree…