Underwriting Technical Assistant - Inland Marine

Underwriting Technical Assistant - Inland Marine

Join the Falvey Insurance Group Family!

At Falvey, being a part of the family has nothing to do with your last name.

As a family-owned business, tight knit values are central within our organization and remain strong despite our growth to 250+ employees. We encourage one another, celebrate each other's successes and genuinely care about each other. Employee recognition, career development plans, and internal events- like cookouts in the summer - are at the heart of our organization. Falvey Insurance Group is one of the largest Marine Insurance MGAs in the country and was founded on the pillars of Technology and Operational Excellence.

The Underwriting Technical Assistant position will be responsible for development and implementation of process and procedures for the Inland Marine underwriting team, along with data entry and quote/policy/endorsement processing for business submission as needed.

• Development and Implementation of:
• Workflow processes, to ensure efficiency, accuracy, quality of data, and customer experience from centralized service center.
• Procedures and adherence to service standards to ensure compliance to Company regulatory, corporate, and operational requirements.
• Liaison for all internal projects, testing, and procedure development working with various teams and departments, including Inland Marine Operations/Patra and Underwriters, FIG Operations, IT, and Business Intelligence & Innovation.
• Support on a variety of tasks, including working with Underwriters to prepare quotes, policies, and endorsements as per Underwriters instructions, file management, coding sheets/concentration information and data entry in our proprietary intranet system.
• Review benchmarks with Principals regularly to ensure targets are being met.
• Complete special projects / other administrative duties as requested.

Demonstrate effective interpersonal, organizational and presentation skills through both verbal and written communication with the ability to share knowledge and work effectively in a team environment in a professional manner with all levels of company staff including management and other departments as well as Company clients.

Ability to work independently and use personal computer, calculator, company automation system and proficiency in various software programs, including but not limited to Microsoft Office and Adobe Acrobat.

• Demonstrated organizational skills; ability to multi-task and pay attention to details.
• Strong quality consciousness and demonstrated problem solving skills.
• Property & Casualty Producer’s License or a willing to obtain one.
• Strong computer, communication, and presentation skills are a must.

Must be able to sit and work quietly for extended periods of time, operate a computer, and answer and communicate on a telephone.

• None

Business-casual fast paced multi-tasking office environment.

This position supports our marketing efforts internationally. This position's work hours are Monday through Friday 9am - 5pm, in a hybrid work environment. Our hybrid environment is 3 days within our business-casual office environment. Of these 3 days in the office, Wednesday and Thursday are required, and employees may work from home the other 2 days. Our employees choose their schedule.

This position requires occasional flexibility for working additional hours to accomplish project objectives.