Customer Service Representative | Bilingual: French & English Remote

Welcome to the General Virtual Assistant (Remote) role at Wing Assistant - India
. We are looking for an experienced Virtual Assistant to start immediately.

• Store and organize documents and files.
• Data Entry: prepare lead lists or meeting minutes, transcribe audio recordings, prepare payroll information, and organize research notes.
• Research products, purchase goods & secure samples.
• Store, update & collect information for marketing and sales campaigns through a CRM system.
• Create and send statements or invoices, track payments, and record company expenses.
• Gather data on trends, industry best practices, and other publicly available information and prepare reports on the findings (e.g., for comparative analysis).
• Monitor projects, conduct internal communication & organize company data.
• Coordinate team calendars, prevent scheduling conflicts & ensure clients are on time and prepared for meetings.
• Prepare itineraries, book hotels, rental cars, etc.
• Convey information to incoming calls & make calls for appointments or conduct informational inquiries.
• Reply to emails, follow up on correspondence, organize inbox as per client preferences, and notify clients about important emails.
• Ad hoc tasks

• At least 6 months to 1 year of experience as a Virtual Assistant
• At least 18 years of age and completed Senior High School
• Excellent phone, email, and instant messaging communication skills
• Solid organizational & time management skills
• Able to work on a graveyard shift
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
• Experience with word-processing software and spreadsheets (e.g., MS Office)
• Knowledge of online calendars and scheduling (e.g., Google Calendar)
• Proactive attitude & willingness to be trained

• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4 GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps

• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100 % Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career G​rowth
• Fun Work Environment
• Holiday & Overtime Pay

US work hours (20‑40 hours per week)

This is a remote job

• Entry Level (1‑3 years of experience):
  Up to PHP 25,500
• Intermediate Level (3‑5 years of experience):
  Up to PHP 34,000
• Expert Level (5+ years of experience):
  Up to PHP 39,500

• Only qualified candidates will be invited to take the assessment & scheduled for an interview.
• We have other vacancies that might interest your friends & colleagues.
• You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired.

Entry level

Full-time

Other