Logistics Administrator

Logistics Administrator

Location: This hybrid role requires 3 days on‑site at our Burnaby, BC Support Office or Delta, BC Distribution Centre and 2 days remote per week.

Specsavers is a global optical retailer based on an optometrist‑owned model delivering high‑quality eye care and affordable eyewear. With 45,000 colleagues worldwide, Specsavers is committed to changing lives through better sight and diversity in the workplace.

The Logistics Administrator will provide administrative support to the local logistics team, with potential for global assistance.

Key responsibilities include:

• Store unitary order processing: ensuring ad hoc and bulk orders move on time and in full, engaging with internal stakeholders, store partners and carriers.
• Invoice processing: verify, pay, and log invoices for all carriers.
• Updating schedules per weekly store rollout.
• Commercial invoice processing: collaborate with customs brokers and international carriers to clear imports.
• Track‑and‑trace: monitor national and international shipment movements, update trackers for performance data.
• Monitor daily shipment trackers and collaborate with fulfillment centre and stakeholders.
• Identify potential supply problems and work with local and global supply chain teams to resolve issues.
• Manage escalation and communication of custom/freight/3PL issues to the supply‑chain team.

• 2–3 years’ experience in an administrative role; logistics experience desirable.
• Customer‑focused, highly organized, enjoys solving problems creatively.
• IT literate; intermediate Microsoft Excel skills (V‑Lookups, Pivot Tables).
• Strong prioritization, deadline management, ability to work under pressure independently and in teams.
• Excellent written, verbal and interpersonal communication; ability to prepare high‑quality reports.
• Sound judgment, initiative, diplomacy, discretion, handling confidential information appropriately.

• Retail and administration experience within an optical environment.
• Import/export experience.
• Advanced written, verbal, interpersonal communication and analytical skills.
• Competence with Microsoft suite, databases, electronic diaries, e‑mail and internet.

$60,000 – $70,000 base salary, plus quarterly bonus, profit sharing, and benefits. Actual compensation will be determined based on experience.

• 3 weeks of vacation and 1 paid volunteer day.
• 1 extra paid day off and an eyecare voucher on your birthday.
• RRSP matching.
• Quarterly performance bonus.
• Profit sharing program.
• Healthcare spending account.
• Health and dental benefits effective on your first day.
• Team and company social events.

• Collaborative: work together as one Specsavers to deliver our purpose.
• Curious: question, explore, and seek diverse perspectives.
• Courageous: challenge status quo, experiment, be brave, bold, and fast in decision making.
• Compassionate: support and help each other.
• Commercial: treat money wisely and make decisions beneficial for customers, partners, people, and long‑term goals.

Experience the best of both worlds. We embrace a hybrid approach that balances in‑office collaboration with the flexibility to work from home. We come together in office three days a week to connect, innovate, and nurture our culture.

Specsavers is committed to fostering a diverse and inclusive workplace. We believe a diverse team enriches our environment and helps achieve our goals. We are an equal‑opportunity employer and encourage candidates of all backgrounds and abilities to apply, even if you do not meet every qualification listed.

We are committed to creating an inclusive and accessible workplace. If you require accommodations at any stage of the application or interview process, please let us know by contacting us at  We will work with you to meet your needs and ensure a fair and equitable experience.