Branch Office Administrator

Branch Office Administrator

Join to apply for the Branch Office Administrator role at Edward Jones

This range is provided by Edward Jones. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

CA $52,100.00/yr - CA $64,200.00/yr

We are looking for someone who is a relationship builder, problem solver, or critical thinker.

At Edward Jones, our field associates work in branch teams of two or three people. As a Branch Office Administrator, you will be a critical member of the client support team, assisting the financial advisor and being the first point of contact for clients.

As a Branch Office Administrator, you'll provide administrative support, help clients achieve goals, and maintain a positive client experience.

• Deliver exceptional personalized service to clients
• Support the annual business planning process
• Listen for opportunities for additional services
• Drive marketing activities such as events
• Prepare and maintain accurate client records
• Schedule appointments and prepare materials for client meetings
• Support technology tools (Money Guide, Salesforce, Microsoft Office, etc.)
• Manage correspondence and support marketing initiatives

• Analytical thinking
• Attention to detail
• Adaptability
• Conversational skills
• Digital tool utilization
• Team collaboration

• Client service experience in inbound/outbound calls, email, and in-person interactions
• Ability to learn financial services industry and perform account management tasks (opening, transferring, documentation)
• Strong computer literacy and willingness to learn new software
• Ability to work independently under direction of advisor

Full‑time Associates receive a competitive benefits package including bonus potential, profit sharing, 401(k) / Group RRSP, health benefits, and paid time off (vacation, sick, holidays, personal days).

• Six‑month training with a mentor
• Support network from branch office to region and home office
• Continuous professional development and rewards program

Edward Jones is a Fortune 500 company that values its employees. We are privately‑owned, with over 9 million clients and 20,000 advisors across the U.S. and Canada.

Our purpose is to partner for positive impact, improving the lives of clients and colleagues.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.