Customer Services Administrator

Customer Service Administrator

Do you want to join a fast growing company who values their employees and is bringing innovation into the toy and game market? Are you passionate about brands and driven to provide exceptional products and services to customers worldwide?

This is the company you are looking for!

At Jumbo Group, we care about our people, we encourage learning, have fun and being happy, and support that with our mission and values. We are currently seeking a highly motivated and experienced Customer Services Administrator to join our dynamic Operations team. The role is based in Cheadle, Cheshire.

• Customer credits.
• Obtaining POD documents.
• Prioritising and responding to customer complaints.
• Escalating complaints internally where necessary.
• Responsible for switchboard.
• Handle sample requirements internally for all teams.
• To assist in the production of weekly and monthly reports.
• Assisting other departments in general administration duties.

• 3 years working in an Administration role.
• Working with database systems.
• Strong office and Excel skills required.
• Good organisational skills and attention to detail.

• Up to two working from home days per week
• Additional day off for your Birthday
• Pension plan
• Health cash plan
• On site free parking

If you are dynamic, creative, passionate, hardworking, and want to join a toys and games international company, we are waiting for you.

Let’s unlock the power of play!