Provider Relations and Support Services Administrative Assistant

Provider Relations and Support Services Administrative Assistant

Working Title: Provider Relations and Support Services Administrative Assistant

FLSA Status: Non-Exempt

Posting Salary Range: $33,100 - $37,132

Office

Location:

Wilson, NC.

Make an Impact

Trillium Health Resources is a local governmental agency (LME/MCO) in North Carolina that manages serious mental health, substance use, and intellectual/developmental disability services. Serving in 46 counties, we help individuals and their families strengthen well‑being and build foundations for a healthy life.

Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication – in the smiles of children on our accessible playgrounds and in the pride on the face of an adult cooking a meal for the first time.

Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve.

At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work‑from‑home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally.

Are you a highly organized, detail‑oriented individual with a knack for providing exceptional administrative support? Do you thrive in a fast‑paced environment? If so, an exciting opportunity awaits you as a Provider Relations and Support Services Administrative Assistant within the Network Management Department. This crucial role involves providing confidential administrative support to our Network Department. You'll be an vital part of a team dedicated to building and maintaining strong relationships with healthcare providers, ensuring they have the support they need to deliver quality care.

• Provide administrative assistance for a variety of projects and assignments.
• Provide administrative oversight and action to assist with the functioning of the Network Management department.
• Assist in creating Smartsheets and Smartsheet User forms; manage Smartsheet Work spaces, permission levels and user access.
• Communicate with the Network Management Department as well as internal/external parties via email.
• Perform general clerical work; create resources such as meeting agendas and reference materials, schedule meetings via Web Ex or Telepresence, and document meeting notes.
• Organize notebooks and electronic folders; assist in maintaining staff Supervision files and resources.
• Prepare AFPP’s/Workshop Request forms on behalf of Network leaders, and order office supplies for the Network Management Department.

Trillium knows that work/life balance is important. That’s why we offer our employees competitive benefits and flexibility that is second to none.

• Typical working hours are 8:30 am–5 pm
• A remote work option available for most positions
• Health Insurance – no premium for employee coverage
• Flexible Spending Accounts
• Paid Time Off (PTO) of 24 days, plus 12 paid holidays within the first year of employment
• 401(k) with 5% employer match & immediate vesting
• Public Service Loan Forgiveness Qualifying Employer

Education: High School Diploma or GED.

Experience: Minimum of one (1) year clerical experience is required.
OR Equivalent combination of education/experience.

Preferred Experience: Prefer experience in assisting a senior executive and four (4) years clerical and office management experience.

License/Certification: Must have a valid driver’s license.

Location: North Carolina. Remote in Trillium Catchment area.

Deadline for application:
Thursday, February 27, 2025, at 11:59 p.m.

To be considered for employment, all candidates are required to submit an application through ADP and upload a current resume.
Your resume must provide your level of education and detailed work experience, including:

• Employer name
• Dates of service (month & year)
• Average…