Home-Based Data Entry & Typing Operations Associate

Employment Type
:
Part-Time or Full-Time

Location
:
Remote, United States and Canada

Pay Range
: $20—$25 per hour USD

Schedule
:
Flexible weekday hours with required overlap during standard North American business hours

We are seeking a Home-Based Data Entry and Typing Operations Associate to support administrative and operational workflows for a distributed team serving U.S. and Canada-based functions. This role focuses on maintaining accurate records, preparing typed documents, and ensuring information is properly entered and organized across internal systems.

The position is well-suited for individuals starting their administrative careers as well as those with prior experience who prefer consistent, structured work in a remote setting. Clear procedures, defined responsibilities, and organized task assignments are part of the day-to-day work.

• Numeric Data Entry:
  Input transactional records (purchase orders, shipping manifests, billing logs) into our central database.
• Verify data integrity by cross-checking source documents.
• Transcription Tasks:
  Convert client audio (interviews, lectures, focus groups) into written transcripts, following established style guidelines.
• Edit transcripts for grammar, punctuation, and formatting before final delivery.
• Client Onboarding & Briefing:
  Facilitate 15- to 20-minute video or chat sessions to capture project scope, specific formatting rules, and turnaround times.
• Document client preferences in our CRM so everyone has the same reference.
• Workflow Management:
  Use Trello, Jira, or  to assign tasks to data entry specialists and typists.
• Monitor project milestones, send reminders, and ensure deliverables meet deadlines.
• Quality Assurance & Review:
  Perform second-level checks on spreadsheets and transcripts. Utilize checklists to confirm at least 98 percent accuracy (we aim for 99 percent).
• Flag recurring errors or client feedback, then share insights with the team to improve processes.
• Reporting & Client Updates:
  Produce concise weekly status summaries that outline completed tasks, upcoming deadlines, and any potential roadblocks.
• Schedule brief check-ins with clients after milestone deliveries to gather feedback.
• Process Documentation & Training:
  Write straightforward SOPs (standard operating procedures) that detail each step of data entry and transcription workflows.
• Create short how-to videos or slide decks to onboard new hires or cross-train colleagues.

• High school diploma required; associate degree or relevant certificate (office administration, business technology) a plus.
• At least one year of hands‑on experience in data entry and/or transcription, whether professionally or through internships/projects.
• Strong attention to detail and accuracy when working with written information.
• Comfortable using Microsoft Excel, Google Sheets, and document editing tools.
• Ability to follow written instructions and established processes.
• Reliable internet connection and a quiet home work environment.
• Clear written communication skills.
• Ability to handle confidential information responsibly.

• Fully remote position open to U.S. and Canada-based candidates.
• Part‑time and full‑time scheduling options.
• Predictable workloads with structured onboarding.
• Opportunity to build experience in administrative and data operations.
• Supportive team environment with clear expectations.

This role is being recruited confidentially. Additional details about the hiring organization and next steps will be shared during the interview process.