Administrative Assistant

Administrative Assistant

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Compensation:
Starting at $16-18/hour (Commensurate with experience)

Iron Clad Claims Solutions is a dedicated appraisal firm committed to ensuring policyholders receive fair and just treatment from insurance companies. We pride ourselves on being the "Iron Clad" defense for our clients during the often-stressful claims process. We are looking for a motivated, detail-oriented Administrative Assistant to join our remote team and help us maintain our high standard of client service.

As our Administrative Assistant, you will be the backbone of our daily operations. You will serve as the first point of contact for our clients, manage the logistics of our busy schedules, and help grow our online brand presence. You will have the opportunity to work on-site or fully remote, requiring a high level of self-motivation and excellent communication skills.

• Communication Management:
  Answer incoming calls professionally, provide callers with information, and route inquiries to the appropriate team members.
• Email Correspondence:
  Monitor and organize company inboxes, responding to routine inquiries and ensuring no client message goes unanswered.
• Scheduling:
  Coordinate and manage our appraisers' calendars, including inspections, client consultations, and follow-up meetings.
• Social Media Management:
  Assist in maintaining our social media presence (Facebook, Linked In, Instagram). This includes scheduling posts, responding to comments, and helping to share the Iron Clad story.
• Administrative Support:
  Assist with data entry, document preparation, and other general office tasks to keep our claims moving forward efficiently.

• Proven experience in an administrative or customer service role.
• Exceptional verbal and written communication skills.
• Proficiency with digital tools (G‑Suite/Office 365, Zoom, and scheduling software).
• Comfortable managing and posting on various social media platforms.
• Ability to work independently in a remote environment while staying organized and meeting deadlines.
• A reliable high-speed internet connection and a quiet home office setup.

• Full Health & Dental Insurance:
  Comprehensive coverage to keep you and your family healthy.
• 401(k) Retirement Plan:
  Prepare for your future with company-matched contributions.
• Career Growth:
  We believe in rewarding experience and hard work; pay increases are available as you grow within the company.
• Remote Work Flexibility:
  Skip the commute and work from the comfort of your home.

If you are a proactive professional looking to join a growing team that makes a real difference for our clients, we want to hear from you!

Please send your resume and a brief cover letter outlining your experience to

Iron Clad Claims Solutions is an equal opportunity employer.