Agent Licensing Specialist; Remote

Agency Licensing Specialist

At American Income Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to Make Tomorrow Better.

Could you be our next Agent Licensing Specialist
? American Income Life is looking for an Agent Licensing Specialist to join the team! In this role, you will initiate and/or monitor the life cycle of agents appointed with the company to enable them to sell products. You will have direct contact with the Department of Insurance, agents, and various department vendors by telephone, e‑mail, and written correspondence. You are responsible for collecting, cleaning, recording, and retrieving information/data from multiple sources;

evaluating source documents, verifying accuracy, updating internal and external systems, preparing reports, and managing data storage and retrieval systems while providing exceptional quality customer service in a timely manner. All tasks for the Licensing Specialist require extreme detail, are time‑sensitive, and must be acted upon with a sense of urgency.

This is a remote / work from home position.

• Gathering and reporting of information.
• Problem solving and evaluating various agency related tasks and reports in a timely manner.
• Perform various clerical duties and data entry with a high degree of accuracy.
• Exercise judgmental decisions in an independent manner based on company guidelines.
• Effectively communicate verbally and in writing.
• Meet department deadlines and handle distribution to appropriate parties efficiently.
• Utilize various resources to gather information as needed to make informed decisions.
• Handle diverse assignments as necessary in the department, such as internal audit, compliance discussions, and handling complaints.

• Minimum typing requirement of 40 wpm.
• Must possess a high school diploma or equivalent.
• Ability to learn standard office equipment and various software packages required by the department, including but not limited to Word, Excel, Outlook, and other programs.
• Ability to understand and apply a variety of oral and written instructions, demonstrates initiative, and is organized with attention to detail to meet deadlines.
• Must be flexible to changes in processes and procedures as determined by management or regulatory entities.
• Proficient communication skills including proper grammar, word usage, and punctuation in writing and verbally.
• Ability to meet department production requirements with efficiency and accuracy.

• Comprehensive health, dental, and vision insurance plans.
• Robust life insurance benefits and retirement plans, including company‑matched pension plan.
• Wellness club reimbursements and gym discounts.
• Paid holidays and time off to support a healthy work‑life balance.
• Development training programs to enhance skills and career progression and unlock full potential.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Sales and Business Development
• Industry: Insurance