Virtual Assistant

Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking a highly organized and detail-oriented Virtual Assistant to join our remote team. The virtual assistant's primary responsibility is to be organized, prioritize tasks, complete tasks efficiently, and support the Executive Assistant.

The ideal candidate should have an excellent command of the English language, a strong work ethic, and prior administrative experience. Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

• Perform a variety of administrative duties
• Accurately and efficiently capture and input various forms of information into the company database
• Keep all filing systems up to date
• Provide support in a team-based environment
• Communicate effectively with stakeholders
• Respond to emails and phone calls
• Schedule meetings
• Book travel and accommodations
• Manage a contact list
• Prepare customer spreadsheets and keep online records
• Create presentations as assigned
• Meet team productivity and accuracy standards
• Ensure confidentiality while handling sensitive information
• Follow policies, procedures, and assigned workflows set by department leadership
• Perform other administrative tasks and duties as needed

• Proven experience as a Virtual Assistant or Office Admin Assistant (within a BPO preferred)
• Knowledge of office management systems and procedures
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• Have a wired, high-speed internet connection (Download speed of 20
  
  Mbps+)
• Ability to type swiftly and accurately (20+ words per minute)

At MCI, compensation is based on experience. We offer a variety of benefits and incentives to support and reward our team members.

We offer benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: PTO and paid holidays
• Incentives & Rewards:
  Contests with cash bonuses and prizes
• Health Benefits:
  
  Medical, dental, and vision coverage after 60 days for full-time employees; MEC plans after 30 days for all employees (options vary by location)
• Retirement Savings:
  Retirement programs where available
• Disability Insurance:
  Short-term disability coverage
• Life Insurance:
  Life insurance options
• Supplemental Insurance:
  Accident and critical illness coverage
• Career Growth:
  Opportunities for internal promotions
• Paid Training:
  Training while earning a paycheck
• Fun, Engaging Work Environment
• Casual Dress Code

Benefits may vary by geography, but the core commitment is to reward effort, provide growth opportunities, and create an environment where every employee feels valued.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

This job operates in a professional office environment. The role is largely sedentary and involves frequent computer use. Occasional movement or lifting up to 40 pounds may be required.

• Must be authorized to work in the country where the job is based.
• Must be willing to submit to background/security investigations with fingerprint and drug screening as part of the offer process.

We provide reasonable accommodations to qualified applicants or employees with disabilities as required by law. Please contact Human Resources if accommodations are needed.

MCI is an equal opportunity employer. All aspects…