Correspondence Clerk ; SCA - in Office

ABOUT PERFORMANT

At Performant, we focus on helping clients achieve their goals by providing technology-enabled services that identify improper payments and recoup or prevent losses due to errant billing practices. We are the premier independent healthcare payment integrity company in the US and a leader across Medicare, Medicaid, and Commercial Healthcare. Our mission is to offer innovative payment accuracy solutions that allow our clients to focus on what matters most — quality of care and healthier lives for all.

If you are seeking an employer that values People, Innovation, Integrity, Fun, and fostering an Ownership Culture, Performant is the place for you!

Hiring Range: $17.75/hr.

In office position

The focus of the Correspondence Clerk I (SCA) is to accurately receive, review, electronically scan, and forward correspondence, ensuring that all federal and state regulations, contractual compliance, and company guidelines and standards are met in the process.

Key Responsibilities:

• Ensure that all deadlines are met, as dictated by client contracts, department & company policies, and any applicable regulatory or compliance requirements.
• Review all incoming mail, prioritizing by urgency and importance as per department & client guidelines.
• Process and scan all correspondence efficiently and accurately.
• Upload media to accounts and ensure uploads are successful.
• Enter appropriate status codes in the system, update current account information, and generate letters.
• Distribute designated media to other departments as appropriate.
• Count and log daily production.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities Needed
:

• High level of ability in multi-tasking and prioritizing workload.
• Flexibility and ability to adapt to ever-changing needs and requirements.
• MS Excel & Word skills.
• Ability to meet or exceed deadlines.
• Ability to work efficiently independently and complete workload as assigned by department management.
• Strong communication in both verbal and written business language skills.
• Responsible, dependable, conscientious, detail-oriented, and reliable.

Required and Preferred Qualifications
:

• High School Diploma or GED is required.
• At least two years of general office work experience is required.

Performant offers a wide range of benefits to help support a healthy work/life balance. These benefits include medical, dental, vision, disability coverage options, life insurance coverage, 401(k) savings plans, paid family/parental leave, 11 paid holidays per year, as well as sick time and vacation time off annually. For more information about our benefits package, please refer to our benefits page on our website or ask your Talent Acquisition contact during an interview.

If working in a hybrid or fully remote setting, access to reliable, secure high-speed Internet at your home office location is required. Proof of such may be required prior to an offer. It is the employee’s responsibility to maintain this Internet access at their home office location.

The following is a general summary of the physical demands and requirements of an office/cleral/professional job, whether completed remotely at a home office or in a typical on-site professional office environment. This is not intended to be an exhaustive list of requirements, as physical demands may vary.

• Regularly sits at a desk during scheduled shift, uses an office phone or headset, views a computer monitor, types on a keyboard, and uses a computer mouse.
• Regularly reads and comprehends information in electronic or paper form.
• Regularly sits/stands 8 or more hours per day.
• Occasionally lift/carry/push/pull up to 10 lbs.

Performant is a government contractor and may require client contractual and regulatory compliance, including but not limited to Drug Free Workplace and background clearances. The following may apply to this position:

• Must submit to and pass a pre-hire criminal background check and drug test (applies to all positions). Ability to obtain and maintain client-required clearances may be required post-hire.
• Some positions may require no felony or misdemeanor convictions and must not appear on any state/federal debarment or exclusion lists.
• Must complete the Performant Teleworker Agreement upon hire and adhere to its terms.
• Other requirements may apply.

All employees and contractors for Performant may have access to sensitive, proprietary, confidential, and/or public data. Violations of confidentiality or data integrity policies may result in disciplinary action up to termination.

Performant is committed to the full inclusion of all qualified individuals. If you require a reasonable accommodation to participate in the application or interview process, to perform essential job functions, or to receive benefits, please contact Performant's Human Resources team.

Our diversity makes Performant unique and strengthens us as an organization. Performant is an equal opportunity employer. All qualified…