Virtual Assistant

Join to apply for the Virtual Assistant role at Mass Markets.

Get AI-powered advice on this job and more exclusive features.

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking a highly organized and detail-oriented Virtual Assistant to join our remote team. The virtual assistant's primary responsibility is to be organized, prioritize tasks, complete tasks efficiently, and support the Executive Assistant.

The ideal candidate should have an excellent command of the English language, a strong work ethic, and prior administrative experience. Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

The successful candidate will be enthusiastic, confident, and flexible. They should be able to demonstrate good organizational skills, including the ability to multi-task, prioritize work under pressure, and complete tasks within deadlines.

• Perform a variety of administrative duties
• Accurately and efficiently capture and input various forms of information into the company database
• Keep all filing systems up to date
• Provide support in a team-based environment
• Communicate effectively with stakeholders
• Respond to emails and phone calls
• Schedule meetings
• Book travel and accommodations
• Manage a contact list
• Prepare customer spreadsheets and keep online records
• Create presentations as assigned
• Meet team productivity and accuracy standards
• Ensure confidentiality while handling sensitive information
• Follow policies, procedures, and workflows set by department leadership
• Perform other administrative tasks and duties as needed

Wonder if you are a good fit for this position? All positive, driven, and confident applicants are encouraged to apply. Ideal candidates are highly motivated and dedicated.

• Proven experience as a Virtual Assistant or Office Admin Assistant (preferably within a BPO)
• Knowledge of office management systems and procedures
• Proficiency in MS Office (Excel and PowerPoint)
• Excellent time management skills and ability to prioritize
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• High-speed internet connection (Download speed of 20
  
  Mbps+)
• Ability to type swiftly and accurately (20+ words per minute)

Want an employer that values your contribution? At MCI, we believe your hard work deserves recognition and reward. Starting compensation is based on experience, with a variety of benefits and incentives to support and reward our team members.

We offer benefits beyond a paycheck, including paid time off, incentives & rewards, health benefits, retirement savings, disability and life insurance, career growth opportunities, paid training, a fun work environment, and casual dress code.

This job is largely sedentary, requiring sitting/standing for long periods, operating a computer and office equipment, and occasional movement around the office.

• Must be authorized to work in the country where the job is based.
• Willing to submit to background/security investigations and drug screening.

We embrace diversity and are committed to providing a work environment free from discrimination. We consider qualified applicants with criminal histories in accordance with laws.