Assistant to Vice Provost, Online Learning

Assistant to the Vice Provost, Online Learning

Stevenson University Online – Dean's Office –

Position Summary:

Under direct supervision of the Vice Provost, Online Learning, this position provides administrative support for all activities in the Stevenson University Online (SUO) and Learning Technologies and Instructional Design (LTID) units. Responsibilities include supporting the vice provost, directors, and assistant directors in all areas of operation, including serving as the first point of contact and liaison with internal and external constituencies, coordinating and providing support and planning for internal and external events and special projects, supervising student workers, establishing and maintaining policy and procedure documents, handling confidential documents, and clerical duties.

Independent judgment is required to plan, prioritize, and organize a diversified workload with designated deadlines. Some evening and weekend hours may be required.

Bachelor’s degree plus two years of related experience with progressively more responsible duties, or an equivalent combination of education and experience.

• Exceptional interpersonal, cultural competency, and customer service skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Exceptional skills in handling spreadsheets, budgets, department invoices, and related analytical tools.
• Exceptional written and oral communication skills; strong command of grammar and English usage, to include accuracy in proofreading, composing correspondence, editing and typing.
• Expert knowledge of MS Office 365, including Word, Excel, Outlook, PowerPoint, etc., the internet, and other relevant software. Ability to operate and maintain standard peripheral office equipment; fax, printer, multiple phone lines, copier, etc.
• Ability to take initiative and act with unquestionable integrity and a strong sense of professional ethics.
• Ability to manage multiple tasks under pressure and adapt to rapidly changing priorities, while adhering to deadlines.
• Ability to make administrative and procedural decisions on sensitive, confidential issues and the ability to maintain confidentiality of information.
• Ability to research and resolve office management problems and questions.
• Exceptional skill in prioritizing workflow and managing resources.
• Ability to take initiative and work independently to accomplish work assignments.
• Highly organized with critical focus on detail, accuracy, reasoning, problem-solving skills, and efficient workflow.
• Commitment to integrity, excellence, learning, and community.
• Ability to travel between campuses as needed.
• Ability to work evenings and weekends as needed.

Sedentary work with occasional need for medium work:
Exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly to move objects. Sitting, standing, walking, talking, hearing, keyboarding, and repetitive motions. Close visual acuity. Position requires additional hours for meetings and events, including days, evenings, and weekends.

• Provide administrative support for the Vice Provost and manage the Vice Provost’s Office.
• Provide administrative support for SUO staff and the LTID team as needed.
• Serve as initial contact for faculty, students, and the general public. Provide general information to and respond to queries concerning policies and procedures from students, alumni, members of the school, administration, various other schools and departments, and the community in general. Answer Vice Provost’s phone and direct as appropriate.
• Facilitate all SUO events, including but not limited to scheduling rooms, arranging set‑up, coordinating catering needs, sending invitations as appropriate, and preparing materials such as programs, handouts, and/or agendas. Manage scheduling of SUO spaces, including maintenance of a schedule of all events in these spaces. Serve as a point of contact for Conference Services in relation to events scheduled in SUO spaces.
• Serve as the SUO liaison to all departments and vendors on campus, including Sodexo,…