Virtual Assistant

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MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking a highly organized and detail-oriented Virtual Assistant to join our remote team. The virtual assistant's primary responsibility is to be organized, prioritize tasks, complete tasks efficiently, and support the Executive Assistant.

The ideal candidate should have an excellent command of the English language, a strong work ethic, and prior administrative experience. Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

• Perform a variety of administrative duties
• Input information accurately into the company database
• Keep all filing systems up to date
• Support team-based activities
• Communicate effectively with stakeholders
• Respond to emails and phone calls
• Schedule meetings
• Book travel and accommodations
• Manage contact lists
• Prepare customer spreadsheets and maintain online records
• Create presentations as needed
• Meet productivity and accuracy standards
• Handle sensitive information confidentially
• Follow policies, procedures, and workflows set by leadership
• Perform other administrative tasks as required

• Experience as a Virtual Assistant or Office Admin Assistant (preferred within a BPO)
• Knowledge of office management systems and procedures
• Proficiency in MS Office (Excel, PowerPoint)
• Excellent time management and prioritization skills
• Attention to detail and problem-solving skills
• Effective written and verbal communication skills
• Strong organizational skills with multi-tasking ability
• High-speed internet connection (20 Mbps+)
• Typing speed of 20+ words per minute

We offer competitive compensation based on experience, along with benefits such as paid time off, incentives, health coverage, retirement plans, disability and life insurance, career growth opportunities, paid training, and a supportive work environment.

This role is largely sedentary, requiring sitting or standing for long periods while using a computer and phone. Occasional movement around the office and lifting objects up to 40 pounds may be necessary.

• Must be authorized to work in the country of employment
• Willing to undergo background checks and drug screening

MCI is committed to diversity and equal opportunity. We do not discriminate based on any protected characteristic and provide reasonable accommodations as needed.