Administrative Assistant -Hybrid

Administrative Assistant I – Hybrid

Join the Dovenmuehle team as an Administrative Assistant I in a hybrid role based in Lake Zurich, IL.

$22.50/hr - $23.75/hr

Full Time;
Non‑Exempt; 37.5 hours per week;
Overtime as required.

Location:

Lake Zurich, IL, US

Department:
Legal

Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide.

Provide support to the Legal Department by performing departmental administration tasks and by assisting the General Counsel and Attorneys, including reviewing correspondence, maintaining and organizing files, preparing documents for assigned tasks, and handling certain other projects as assigned.

3 days per week in the Lake Zurich office.

• Investigate complaints sent to the Company by various regulatory authorities.
• Review and respond to Customer Service and Research inquiries and requests for assistance.
• Process responses to subpoenas issued to the Company.
• Assist General Counsel and Attorneys in litigation, particularly in the assembly and review of factual material needed to assess the merits of the case.
• Assist in the preparation and delivery of applications, renewals, and periodic reports necessary to maintain the good corporate standing and/or servicing licenses of the Company and its affiliates.
• Perform such other responsibilities and duties as assigned by General Counsel or Attorneys.
• Successfully complete annual regulatory compliance training.
• Perform other related duties as assigned.

• 2‑3 years in a law office, corporate legal department, or mortgage servicing company (preferred).
• Superior interpersonal, organizational, and analytical skills; proficiency in Microsoft Office (Word and Excel); excellent written and oral communication; willingness to work overtime as needed.
• Experience with MSP strongly preferred.
• Experience in a legal environment related to compliance, mortgage servicing, and/or vendor management; experience with foreclosure and bankruptcy attorneys and processes; experience with LPS and Fidelity systems preferred.

• Clerical experience in mortgage servicing, banking, or a legal environment.
• College degree preferred.

• Medical, Dental, Vision, Wellness, Flexible Spending Account, Employee Assistance Program and more.
• Employer‑paid Life Insurance, Short‑Term Disability, and Long‑Term Disability.
• 401(k) Plan with company match.
• Paid Vacation, Sick, Personal and Holidays.

The employee must be comfortable in either an on‑site office setting or a quiet, designated work‑from‑home space that is free from distractions and noise. The employee is regularly required to communicate information through multiple methods with clear understanding from others, exchange accurate information in these situations, remain in a stationary position and/or move about within the organization or remote office, and may need to stand, walk, sit, use hands to type, write, handle, or handle objects, occasionally climb or balance, stoop, kneel, or crouch, or lift and/or move up to 25 lbs.

Employees may be required to type and utilize a computer for long periods of time. The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machines, printers, and phones. The noise level, if working on‑site, is usually moderate and typical of an office environment. Dovenmuehle works with applicants and employees to provide reasonable accommodations for qualified disabilities.

Entry level

Full‑time

Administrative