Payroll Support Assistant; BLANK AST

Under general supervision of the Payroll Supervisor 1, provide essential general administrative support to the Payroll unit team members. Serve as front-line contact for the Central Payroll Office, answer the main phone line, respond to a high volume group email inbox, screen and route callers and in‑person visitors to payroll specialists and managers. The position is also responsible for union deductions/updates and payroll new loan payments.

Processes new deductions and makes updates to UCDHS gifting as well as other general voluntary deductions processed through UCPath. Responsible for processing UCDHS and campus stale‑dated payroll checks (pre‑conversion to UCPath) and reconciling these transactions within the general ledger, expediting weekly cash collections deposits. Assists with entering one‑time deductions and refunds for ARC memberships and parking fees for both campus and UCDHS as needed.

Provides customer‑service assistance to employees with AYSO password resets, complies with all served subpoenas, and supports daily business functions by initiating purchasing requests while maintaining inventory of all office supplies. Processes verification of employment requests and other various pre‑UCPath employment verifications. Incumbent also supervises student employees, providing training, direction and oversight of their daily workload. Serves as the primary point person for the Central Payroll office’s day‑to‑day general operational necessities and administrative activities.

January 2, 2026

• High School Diploma or equivalent.
• Experience providing front‑line customer service within a high‑volume, fast‑paced administrative office environment focused on exceptional customer service.
• Experience utilizing a Human Resource Information System (HRIS) and enterprise financial information system.
• Experience operating a personal computer, spreadsheet creation and maintenance, databases and navigation software (i.e.; MS Word, Excel, PowerPoint, Outlook, etc.) as well as general office equipment including a multi‑line telephone, 10‑key calculator, copiers, fax machine and maintaining office supply inventory.
• Interpersonal skills to interact and communicate effectively and professionally with administration, staff, visitors, and volunteers, using tact, diplomacy and good judgment during all interactions in the performance of a wide variety of programs and support functions including the ability to defuse situations with irate callers and/or in‑person visitors.
• Writing, editing and proofreading skills to quickly and accurately produce correspondence and other written materials and review documents for errors, irregularities, or omissions.
• Skills to analyze complex information or problems in an objective manner and derive logical conclusions to provide a sound basis for establishing priorities, selecting appropriate courses of action for pursuit or recommendations to others.

• Experience to create and maintain accurate spreadsheets as well as the ability to use technical (e.g., accounting) terminology properly.
• Experience working in a fast‑paced, deadline‑driven environment under often heavy workload conditions, with conflicting priorities and difficult callers or visitors.
• Ability to work independently, as well as cooperatively and effectively within a team environment; working to meet deadlines with constant interruptions in a dynamic environment subject to changing priorities.

• 50% - Payroll Deduction Processing
• 25% - Team Support and Customer Service
• 15% - Student Assistant Front Desk Supervision
• 5% - Stale Dated Payments
• 5% - Other Duties as Assigned

• Salary or Pay Range: $29.40 - $42.14/hour (Department budgeted salary range: $29.40 - $31.43/hr commensurate with experience.)
• Salary Frequency: Bi‑Weekly
• Salary Grade: 108
• UC
  
  Job Title:
  
  BLANK AST 3
• Number of Positions: 1
• Appointment Type: Career
• Percentage of Time: 100%
• Shift (Work Schedule): M‑F 8:00 AM – 5:00 PM
• Location: Davis, CA
• Union Representation: Yes - CX
• Benefits Eligible: Yes
• This position is hybrid (mix of on‑site and remote work)

Outstanding benefits and…