Events Specialist

Employer Industry: Software Solutions for Home Services

• Opportunity to work with a mission-driven company dedicated to helping contractors succeed
• Flexible remote work option available
• Engage in large-scale events with over 5,000 attendees, fostering professional growth
• Collaborative and supportive team environment that values creativity and resourcefulness
• Chance to make a significant impact on the attendee experience at major conferences

• Serve as the primary administrator for the Cvent registration platform, ensuring smooth event registration
• Oversee sponsorship deliverables, acting as the main contact for fulfillment of benefits
• Manage the lifecycle of conference swag and merchandise, including purchasing and inventory oversight
• Provide customer support via the conference dedicated mailbox, addressing registration and logistical issues
• Assist in monitoring overall event timelines and ensure deadlines are met across work streams

• 3-5 years of direct experience in event management, particularly with large-scale user conferences of 5,000+ attendees
• Required proficiency and hands-on experience with Cvent and event mobile apps/attendee hubs
• Proven ability to manage invoices, track expenses, and reconcile sponsorship payments accurately
• Exceptional written communication skills for managing sponsor expectations and internal queries
• Meticulous attention to detail and ability to manage multiple complex tasks simultaneously

• Experience in a fast-paced environment with a strong customer-service mindset
• Self-motivated and confident in taking ownership of responsibilities
• Willingness to travel for on-site support at both Pantheon and Ignite conferences

#Software Solutions #Event Management #Remote Work #Conference Planning #Customer Support