Customer Support
Torrance, Los Angeles County, California, 90504, USA
Listed on 2026-01-01
-
Administrative/Clerical
Office Administrator/ Coordinator, Virtual Assistant/ Remote Admin -
Business
Office Administrator/ Coordinator
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Job Description
The Celprogen Unit is looking for a dynamic, organized administrative / customer support professional to support the Head of Sales and Shipping and Receiving in our home office, Torrance, California.
Job Description
The Celprogen Unit is looking for a dynamic, organized administrative / customer support professional to support the Head of Sales and Shipping and Receiving in our home office, Torrance, California.
The Customer Support Coordinator is to perform a variety of complex administrative support activities; to execute significant amount of product order processing and shipments; to assist in report generation as requested; to support PowerPoint presentation development; to facilitate tracking of deliverables and timelines as directed; and to manage the coordination of meeting logistics, minutes and other duties as assigned.
Key responsibilities include:
- Managing calendars and scheduling meetings
- Ordering office and lab supplies
- Arranging purchase orders
- Making travel arrangements and preparing expense reports as requested
- Assisting with preparation of presentations
- Managing departmental administrative files
- Performing administrative duties as assigned
- Maintaining distribution, contact and personnel lists
- Coordinating mailings and courier/deliveries
- Managing the administrative aspects of relationships with outside experts and vendors
- Participating in department project teams
- Provide backup support to additional departments.
- Managing individual and team calendars (Outlook)
- Coordinating local meetings: arrange travel, meeting arrangements, visitor accommodations Organizing meeting rooms, including logistics, catering and equipment needs
- Preparing agendas and write down action items as required.
- Assisting with special projects as requested by the Directors and others within group
- Generate sales orders
- Send out quotes to customers
- Follow up with customers
- Assist with shipping and receiving
- Manage the phones
- Able to work with quick books and update products on web site
Associate's degree and 2 years of Administrative Customer Support experience
OR
High school diploma/GED and 4 years of Administrative customer Support experience
Preferred Qualifications:
- Helpful, can-do attitude with a solution-oriented approach
- Excellent organizational skills and ability to manage multiple people at once (calendars too)
- Detail-oriented proven skills
- Excellent travel and meeting planning skills
- Good external customer communication skills
- Strong Quick Books, Outlook, Excel, PowerPoint Skills
- Excellent Time Management skills
- Ability to prioritize projects of greater urgency and importance
- Excellent Project management skills
- Calm under pressure and audits
- Quick books experience
- Bachelor's degree
- Experience working in biopharma / biotech industry.
- 5+ years of experience in an administrative support role supporting large teams at different levels.
- Managing multiple calendars including coordination across multiple time zones
Celprogen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A stem cell biotechnology pioneer since 2002, Celprogen has grown to be one of the world's leading independent stem cell biotechnology research and therapeutics companies, has reached millions of patients around the world and is developing a pipeline of medicines.
Company Description
Stem Cell Research and Therapeutics Company
Stem Cell Research and Therapeutics Company Seniority level
- Seniority level
Mid-Senior level
- Employment type
Full-time
- Job function Other
- Industries Biotechnology
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