Managed Care Specialist

Our Client is looking to hire a Managed Care Specialist for a hybrid role. The position combines work from home and office, varying by department and business need. Training is extensive, up to 6 weeks prescheduled, virtual or in‑office (by supervisor request). Contractors must attend training daily to build proficiency. No preplanned PTO will be approved during training weeks. All candidates must be local to middle TN and able to commute to the Client’s office in Nashville, TN as needed.

Work hours are Monday–Friday, 7.5 hours per day (maximum), totaling 37.5 hours per week.

• Determine individual and family eligibility for the Client’s care programs.
• Assist in coordinating and communicating schedules to internal and external clients.
• Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.
• Timely manage casework, including proper documentation and case resolution.
• Provide legal research, analyze legal papers, and draft legal documents. Document findings accurately.
• Work efficiently in multiple databases to extract information.
• Attend workgroup meetings and participate in discussions.
• Assist leadership team as necessary.

• Bachelor’s or associate degree.
• Background in paralegal studies is a plus.
• Experience in a legal environment is a plus.
• Customer service or call center experience is a plus.
• Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint).
• Excellent time‑management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.
• Excellent verbal and written communication skills.
• Keen attention to detail and adherence to deadlines.
• Strong time‑management, note‑taking, email organization, and distribution skills.
• Critical thinking and problem‑solving skills.

• The position is a hybrid role in downtown Nashville, TN. The contractor will work onsite and remotely based on the team’s schedule.
• The position is a 12‑month contract with an opportunity to be extended.

Mid‑Senior level

Full‑time

Other

IT Services and IT Consulting