Office CEO Manager

Office of the CEO Manager (12‑month contract)

Vancity is a member‑owned credit union built on principles of inclusion and social justice. Since 1946, we’ve worked to challenge the status quo, break down barriers, and move toward net‑zero emissions by 2040. As the largest private‑sector Living Wage Employer in Canada, we offer a supportive, diverse environment for 2,700 professionals who share our commitment to community‑focused banking.

As a Manager in the Office of the CEO, you will be a key operational partner responsible for enabling the effective functioning of the CEO’s office. Working with the Executive Assistant and Advisor to the CEO, you will coordinate executive administration, governance, stakeholder engagement, and internal teams—all while setting standards and providing leadership to the executive administrative function. This is a 12‑month contract role based at Vancity head office, reporting directly to the Chief Executive Officer.

You will work in‑office four to five days a week, with flexibility to work from home as needed.

• Anticipate needs, provide timely updates, and manage administrative support functions for the CEO—including information triage, meeting management, minute‑taking, travel plans, and material preparation.
• Provide oversight, guidance, direction, training, and/or mentorship to the executive administrative team to enhance service levels for executives and senior leaders.
• Facilitate meetings that enable team connection, timely updates, and a platform for discussion to allow seamless support at the executive and senior leader level.
• Liaise with internal and external stakeholders—including members, community/business leaders, partners, and the public—to support the CEO’s community engagement and advocacy.
• Monitor the effectiveness of ELT meetings and one‑on‑one meetings with the CEO, identify opportunities, and suggest improvements to optimize capacity and agenda focus.
• Coordinate consolidation of the budget and financial reporting requirements on behalf of the Office of the CEO.
• Participate in the Executive Support to the Executive Leadership Team Committee.

• Minimum 5 years’ experience supporting C‑suite executives in a complex organization, with demonstrated exposure to executive office operations.
• Experience leading, coaching, or coordinating teams
  , with the ability to influence without formal authority.
• Strong understanding of governance and executive committee processes
  .
• Project management experience or certification considered an asset.
• High degree of judgment, discretion, and professionalism
  .
• Interest in leveraging technology to improve workflows and service delivery.

• An excellent communicator
  —effective writing and speaking across functions to convey ideas, challenges, and opportunities.
• Agile
  —flexible, forward‑thinking, able to analyze information quickly, and prepare for anticipated needs.
• Exceptionally organized—strong minute‑taking and record retention skills.
• Tech savvy
  —comfortable with Microsoft Office, SharePoint, Skype for Business, Microsoft Teams, and other communication platforms.
• A natural multitasker
  —comfortable managing multiple tasks and projects with competing deadlines.

This role offers a salary range of $81,200 to $122,000 per annum. The base pay may vary based on qualifications, skills, and experience. You may also be eligible for an annual incentive program.

• Living Wage Employer
  : the largest private‑sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
• Customizable Benefits
  : flexible benefit packages tailored annually to meet evolving needs.
• Generous Vacation
  : 3‑4 weeks per year to start, with additional days earned over time.
• Extra Stat Holidays
  : 2 additional days beyond BC’s 11 statutory holidays, plus care days for personal or family illness.
• Immediate Health Coverage
  : health and dental benefits begin on the hire date, with three coverage levels.
• Defined Benefit Pension
  : guaranteed income for life in our retirement plan.

Vancity supports an inclusive hiring process for candidates who self‑identify as Indigenous, Black, or Trans. With permission from the BC Human Rights Commissioner, the program offers career development opportunities, prioritized job screening, and feedback. All shared information is stored securely and used only for recruitment and career development, in line with the BC Personal Information Protection Act (PIPA).

We are committed to a welcoming and inclusive workplace that reflects the diversity of the communities we serve. All requests for accommodations during recruitment will be handled with respect and confidentiality.

Referrals increase your chances of interviewing at Vancity by 2x.