Front Desk and Office Operations Assistant Raleigh

Contract Front Desk and Office Operations Assistant

Walk Me, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging Walk Me's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation.

Together, SAP and Walk Me form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with Walk Me's intuitive digital adoption platform.

The Front Desk & Office Operations Assistant supports the daily operations of our Raleigh office by managing front desk coverage, office supplies and routine operational requests. This role helps ensure a welcoming, organized and well-run office environment while supporting employee experience initiatives.

This position is ideal for someone who enjoys organization, consistency, being a go-to support resource and who can quickly learn new systems and tools.

* Please note that this is a contract position, with an initial length of 12 months*

• Responsibilities include, but are not limited to:

• Manage daily front desk coverage
• Greet employees, visitors and vendors
• Maintain a professional, welcoming office environment
• Coordinate meeting room logistics and assist with basic office needs
• Order and restock office supplies, snacks and kitchen items
• Track inventory levels and flag restocking needs
• Coordinate deliveries and resolve vendor issues as needed

• Provides support on assigned Service Now tasks
• Support employee life-events, shipments and new hire logistics
• Assist with office access requests, parking coordination and attendance tracking
• Keeping office documentation and company information up to date

• Assist with office events, including setup, catering coordination and breakdown
• Support RSVPs, surveys and basic event communications

• Highly organized with exceptional attention to detail
• Comfortable working across multiple tools, platforms, and systems
• Demonstrates the ability to quickly learn and adapt to new software and processes
• Clear, concise and professional communicator
• Service-oriented mindset with a proactive approach to problem-solving

• Experience with or willingness to learn:
• Service Now
• Confluence Cloud
• Slack
• Google Workspace
• Excel
• Canva (nice to have)

• At Walk Me, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.
• Hybrid Work Arrangement:
  We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
• Supportive Culture:
  We focus on the whole person, celebrating what makes us unique, and create space for community.
• Professional Development:
  We encourage continuous learning and offer opportunities for career development through our career compass offering.
• Stay healthy and happy with Wellness@Walk Me! Enjoy quarterly wellness reimbursements, daily Bright Breaks to recharge, and Walk Me’s annual Wellness Month every July—because your well-being matters all year long.
• Walk Me provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.
• Walk Me offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.
• Walk Me offers Refresh Me Days throughout the year to further…