Sales and Fulfillment Associate

Join to apply for the Sales and Fulfillment Associate role at Smithbucklin
.

Smithbucklin, a 650‑person, employee‑owned professional services company with more than 70 years of success serving the association market, is looking for a Sales and Fulfillment Associate to join our team in Chicago or Washington DC
. Our Event Services unit provides meeting, convention, event and tradeshow management worldwide through the expertise of our meeting professionals, who manage every facet and detail of our client organizations' events. Our goal is to work closely with a client organization's leaders to create an enjoyable conference experience for all attendees, exhibitors and sponsors, while ensuring a successful outcome based on the organizations' event objectives.

• Assist and contribute to the planning of meetings, events, trade shows and registration (e.g. pre‑show mailings, exhibitor customer service, searches for future sites, supplier coordination, sponsor fulfillment and tracking, sponsor correspondence, clerical support and post‑event support and evaluations)
• Handle financial reconciliation, to include processing invoices, collecting past‑due payments and reconciling monthly with our accounting team
• Prepare statistical reports
• Ensure accurate and timely entering of records and information into database system for registration or exhibitor database
• Assist with planning responsibilities for multiple clients and meetings
• Facilitate continuous communication between Smithbucklin units, clients and exhibitors/sponsors, attendees, and suppliers to meet the needs of client organizations
• Oversee and manage temporary staff (data entry, filing, etc.)

• You are highly detail oriented with strong multi‑tasking and time management skills, including the ability to effectively prioritize and execute tasks conforming to shifting priorities, demands and timelines
• You have the ability to work both independently and in a team‑oriented, collaborative environment
• You have applicable analytical and problem‑solving skills
• You possess strong written and oral communication skills
• You have strong interpersonal skills and a high degree of responsibility, initiative and professionalism
• You have demonstrated customer service skills (phone skills, in person, email)
• You have the ability to lift 40 pounds
• You have the ability to travel 10‑15%, both domestic and international, and work overtime as needed to attend events and client meetings (may include weekends)

• Bachelor's degree from an accredited four‑year institution
• 1–2 years relevant professional experience

• At least 1 year of experience in an event planning environment is a plus
• Proficiency with basic computer programming, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Our hybrid environment offers you the option of working from home two days per week. Employees will work a standard 40‑hour week, with the possibility of additional hours based on project deadlines. Smithbucklin considers several factors when determining compensation, including a candidate's recent coursework, training, experience, and certifications, among other considerations. The expected pay for this role is $50,000 for Chicago and $53,000 for Washington DC.

At Smithbucklin, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self‑identify when applying. Employment is contingent upon successful completion of a reference and background investigation based on position.

Smithbucklin will not sponsor applicants for work visas and as a precondition of employment, you must be authorized to work in the United States permanently.

• Associate

• Full‑time

• Non‑profit Organizations