Worker's Claims Assistant

Worker's Compensation Claims Assistant

State of Wisconsin

Do you enjoy learning new things? Do you have an eye for detail? Are you comfortable with computers? If so, then consider joining our dedicated team managing workplace injury claims.

The Department of Workforce Development (DWD) offers interesting and meaningful work with an employee-friendly and inclusive work environment, work-life balance, a casual office environment, flexibility, and many opportunities to grow your skills. Apply now to find out why there's so much to love about working for Wisconsin.

The person hired into this position may request to work up to four days per week remotely
, with potential for additional remote work in the future. Our office is located in downtown Madison at 201

E. Washington Ave. near a wide variety of restaurants and food carts, live music and events, the farmer's market, B-cycle rentals, lakefront parks, the Capital City bike path, and multiple bus routes.

This recruitment may be used to fill future similar vacancies (permanent, project or Limited Term).

Training will be provided to assist new employees become proficient in performing the tasks such as creating and maintaining claims information (electronic and hard copy); recording and routing incoming correspondence using document management software; and computing disability compensation due in disputed cases.

To learn more, please review the full position description.

Starting pay is $20.63 per hour, plus an exemplary benefits package:

• Generous paid time off, including at least 3 1/2 weeks of vacation/personal time, nine paid holidays, and ample sick time that rolls over each year with no cap.
• Excellent and affordable health insurance options (starting at $42/month for single and $104/month for family coverage).
• Other great insurance options (dental, vision, life, and more).
• A top-notch retirement program and optional tax advantaged 457 retirement savings plan.
• A Well Wisconsin program, offering wellness tools and rewards to employees and spouses.
• A free and confidential employee assistance program that offers employees and their household members tools, resources, and professional consultation services.

Public service is rewarding! This position may be eligible for Public Service Loan Forgiveness.

The classification title for this position is Worker's Compensation Assistant 2 (schedule 02, range 10). A 12-month probationary period will be required. This position is considered non-exempt under the Fair Labor Standards Act. Pay will be set in accordance with the State Compensation Plan in effect at the time of appointment. Starting pay may vary for current state employees.

Employees with approved remote and hybrid-remote work arrangements are generally expected to work within the state of Wisconsin
. High-speed internet access is required to meet the needs of remote work. Remote work options are subject to change.

We also consider all qualified applicants with criminal histories, consistent with applicable federal, state and local law. Finalists for this position may be required to allow DWD to conduct a background check or other checks to determine whether the circumstances of any conviction may be related to the job being filled. For positions with access to sensitive federal tax information, FBI fingerprinting may also be required.

Applicants must be legally entitled to work in the United States (i.e. a US citizen or national or a lawful permanent resident) at the time of appointment. DWD does not sponsor visas and is not an eligible OPT employer for those with F1 visas. This is not a contract position. Any appointment made will be contingent on the applicant completing the I-9 upon hire.

Qualifications marked with an asterisk (*) below will be evaluated in the first step of the selection process. Additional qualifications may be evaluated in subsequent steps.

You Need To Have The Following Experience

• * Reviewing records or information (e.g., for completeness and accuracy) such as claims information, legal…