Branch Office Administrator

Base pay range

$22.00/hr - $23.00/hr

At Edward Jones, Branch Office Administrators (BOAs) are the first voice clients hear and the first face they see. BOAs support financial advisors by managing client records, coordinating meetings, and ensuring a positive client experience. The role requires a strong client focus, attention to detail, and the ability to navigate multiple administrative tasks while building lasting client relationships.

BOAs team with financial advisors to help clients achieve long‑term financial goals. Responsibilities include providing administrative support, managing client communications, and supporting marketing initiatives. The position offers comprehensive training, a supportive network, and opportunities for career growth in a dynamic environment.

• Comprehensive 6‑month training led by experienced peers
• Wide support network from branch office to home office
• Independent work with backing from thousands of associates

• Provide exceptional service to clients via inbound and outbound calls, email, and in‑person interactions
• Respond to inquiries, resolve issues, and maintain an exceptional client experience
• Schedule appointments, prepare materials for client meetings, and manage correspondence
• Streamline processes, update SOPs, and execute branch business plans

• Analytical Thinking
• Attention to Detail
• Adaptability
• Conversational Skills
• Digital Tool Utilization
• Team Collaboration

• Medical, prescription drug, dental, vision, and voluntary benefits at no cost to associates
• Short‑ and long‑term disability, basic life, and AD&D coverage at no cost
• 401k retirement plan and tax‑advantaged accounts (HSA, FSA)
• Ten paid holidays and 15 days of vacation for new associates beginning January 1 of each year
• Paid time for sick, personal, and volunteer days
• Employee Assistance Program and bonus/profit‑sharing opportunities

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information, or any other basis prohibited by applicable law.