Scheduling Coordinator

Scheduling Coordinator – Qualicare Home Care Corpus Christi

Qualicare Home Care Corpus Christi is looking for compassionate, caring, and reliable individuals to join our family as Scheduling Coordinators. We provide Concierge Home Care Services that focus on enhancing the quality of life for our clients and peace of mind for their families.

Job Summary: The scheduling coordinator performs clerical functions to ensure efficient processing of referred clients. She/he organizes and schedules employees for referred clients and anticipates staffing requirements to effectively manage client volumes. Activities are conducted in accordance with the organization’s policies and procedures; may require being on call after regular business hours as directed by the Administrator and/or Care Coordinator. Scheduling Coordinator will be trained to provide home care services in the event of emergency situations.

• Effectively meets the needs of each client by scheduling the client with caregiving services
• Monitors referral trends and anticipates increases or decreases in client volume
• Responds to client and employee inquiries immediately
• Ensures all relevant information is received in written, verbal, or electronic format
• Assists with tracking and validating client-related and staff-related documentation
• Assesses client satisfaction
• Responds promptly to incidents, complaints, or compliments, documenting fully and relaying information to the Administrator and/or Care Coordinator.

• Knowledgeable in or willing to learn Windows applications
• Experience with or willing to learn scheduling software
• Strong customer service skills
• High attention to detail
• Strong problem‑solving skills

• Competitive salary
• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training and development
• Part‑time to full‑time hours
• Competitive wages
• Continuing education programs
• Free education and training with QPath Career Pathways Program
• Making a difference in the lives of those dealing with medical illnesses and age‑related complications
• Career advancement

Flexible work-from-home options available.