Operations Assistant
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-01-01
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Administrative/Clerical
Office Administrator/ Coordinator, Administrative Management
Join to apply for the Operations Assistant role at International Rescue Committee
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The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster.
Job OverviewThe Operations Assistant supports the Supply Chain Coordinator and Operations Coordinator in managing inventory, logistics, and assigned administrative functions. This role is responsible for collecting, tracking, and distributing purchased and in‑kind resources for refugee and immigrant clients, maintaining storage spaces, supporting procurement activities, and ensuring all required documentation, record‑keeping, and reporting remain accurate and compliant.
Major Responsibilities Supply Chain (Primary Focus)- Maintain and organize CIK inventory and storage areas with complete documentation.
- Keep accurate inventory of donated and purchased supplies.
- Track supply levels and submit timely purchase requests.
- Enter and track all incoming and outgoing inventory in the reporting database.
- Conduct month‑end inventory reconciliation.
- Manage donation storage areas, maintaining cleanliness, organization, and safe workflow.
- Ensure proper stock rotation using FIFO or FEFO methods.
- Coordinate safe loading, unloading, and distribution of goods per IRC and donor guidelines.
- Maintain accurate digital and physical inventory logs for reporting.
- Schedule and coordinate drop‑off and pick‑up appointments for in‑kind items.
- Support implementation of safety and security procedures and incident reporting.
- Help maintain emergency contacts, safety documents, and security communications.
- Participate in safety trainings and drills and assist in coordinating emergency exercises.
- Assist in tracking and maintaining office IT inventory, including hardware and software.
- Coordinate with IRC IT and vendors to troubleshoot issues with internet, printers, and communications systems.
- Support storage, documentation, and tracking of IT equipment including cell phones.
- Monitor utilities, cleaning services, and office supply levels.
- Assist with planning office events, meetings, and workspace setups.
- Coordinate repairs and ensure office equipment functions properly.
- Provide front desk coverage as needed, including greeting visitors, answering calls, and routing inquiries.
Job Requirements
- High school diploma required; some college or administrative training preferred.
- Strong relationship building, diplomacy, and networking skills with ability to build internal and external relationships.
- Demonstrated success working and communicating effectively in a multicultural environment.
- Self‑starter with excellent problem‑solving skills and proven ability to prioritize and manage time effectively.
- Attention to detail and accuracy in work product.
- Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem‑solving purposes.
- Proficiency in English required; bilingual ability in Spanish, Dari, Swahili, Kinyarwanda, Arabic, French, or other refugee/immigrant language preferred.
- Valid driver’s license, active insurance policy, and access to reliable transportation.
- Must possess or be eligible for a fingerprint clearance card per Arizona state law.
- Combination of standard office environment, remote work, and field time within the service delivery area.
- Must be able to lift 35+ pounds (e.g., furniture, household supplies, food boxes).
Pay Range: $17 - $18 per hour (US‑based candidates). Ranges are based on various factors including labor market, job type, internal equity, and budget.
Standard of Professional Conduct
:
The IRC and its workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct:
Integrity, Service, Accountability, and Equality.
US Benefits
: 10 sick days, 10 US holidays, 20‑25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, vision starting at $5 per month, FSA for healthcare and commuter costs, 403(b) retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program available to staff and families.
Equal Opportunity Employer
: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.
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