Operations Clerk

Title
Operations Clerk-I

Location
RE, CAN, QC

Description

Job Description:

About the Role - We're looking to grow our Local presence in some of Canada's largest cities! Join Door Dash as a City Specialist to become an expert in investigating and addressing the most pressing needs and concerns of Door Dash's local partner merchants.
This role will be split between half office/work from home and half in the field working directly with partner merchants.
Projects you'll work on will include merchant outreach (both over the phone and in person), desk work (ex. Sourcing photos across the web), in person customer promotion and potentially more.
You'll be part of an exciting, fast-growing team designed to take our support to the next level. Assist merchants(restaurants) through support (in-person, emails and phone calls).
Requires a high school diploma or its equivalent with X years of experience in the field or in a related area.
Has knowledge of commonly used concepts, practices, and procedures within a particular field.
Has basic knowledge of using a Mac laptop (Google Suite, Zoom).
Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision.
Primary job functions do not typically require exercising independent judgment.
Typically reports to the Operations Supervisor.

You are A go-getter
- You have a bias for action and love to always have something to work on Curious
- You love finding the root cause of the problem and building the best solution Gritty
– You roll up your sleeves and do whatever it takes to make things successful Unafraid of ambiguity
- Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments Customer-oriented
- you love communicating with and helping people Availability 40 Hours a week, Monday to Friday, 10am to 6pm Requirements You have Strong Communication skills
- English and French are necessary You have basic knowledge of using a Mac Book laptop, Google Suite, and Zoom You are comfortable traveling within the greater Montreal area, occasionally outside of Montreal You are comfortable working weekends occasionally for special events You have a proven track record of working independently without supervision You have a background in sales and ideally in-person sales/support You have a vehicle or access to a vehicle Bonus (but not required) Strong communication skills in other languages besides English & French You have knowledge of using Salesforce and Slack You have knowledge in SQL You know the city (Montreal) very well

Classification
TAC:
Temporary Agency Worker

Start Date
Jan 5, 2026

End Date
Jun 30, 2026

Business Unit
Marketplace :
Classic

Solution &

Requisition Sourcing Type
Vendor Neutral|Sourced

Is this an approved LOA/Backfill Budget Request?
Yes

Intake Call Completion Date
T21:44:00.000

Workday Access - Posting
Yes

Requisition Reason
Original|Open Position

Market
CORP - CAN

Laptop
Yes

Job Posting SLA Classification
Professional

Job Posting Rejected by PMO
N/A

Requisition Process Type
Standard

Allow for Remote
No

Primary Hours
Standard Business Hours

Business Need
Increase in Workload