OFFICE Support Associate; Office Associate, Opt

Job Requisition : 52423
Closing Date: 01/14/2026
Agency: Department of Healthcare and Family Services
Class

Title:

OFFICE ASSOCIATE - 30015
Skill Option: Keyboarding
Bilingual Option: None
Salary: Anticipated starting salary $4,004/monthly;
Full salary range $4,004 - $5,254/monthly
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC014 Clerical Employees, AFSCME
Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the  website. State of Illinois employees should click the link near the top left to apply through the Success Factors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

The Department of Healthcare and Family Services is seeking to hire a motivated candidate to serve as an Office Associate, Option 2 assigned to the Bureau of Medical Eligibility and Special Programs. Under the direction of the Bureau Chief, this position performs a variety of complex and specialized clerical.

The ideal candidate will have a strong knowledge of office practices, procedures and program with the ability to follow written and oral instructions.

HFS values employees with different backgrounds, life experiences, and talents.

• Monday-Friday work schedule
• Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
• Health, Life, Vision, and Dental Insurance
• Pension Plan
• Paid Parental Leave
• Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
• Employees earn (12) paid Sick Days annually.
• New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
• Employees earn (3) paid Personal Days annually.
• (13-14) paid holidays annually (based on start date)

• Under direction, serves as an Office Support Associate by conducting a variety of complex, specialized administrative and clerical duties, including timekeeping
• Completes and updates office records and reports
• Provides administrative and clerical support to staff
• Establishes and updates automated and manual filing systems
• Serves as an office point of contact for inquiries
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

• Requires knowledge, skill and mental development equivalent to completion of high school and two (2) years of office experience
• Requires ability to type accurately at 45 WPM.

• Requires completion of a background check and self-disclosure criminal history
• Requires the ability to utilize and maintain state issued equipment such as a laptop
  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

Work Hours: Monday - Friday 8:30 a.m.

- 5:00 p.m.
Headquarter

Location:

201 S Grand Ave E, Springfield, Illinois, 62704
Work County: Sangamon
Email: HFS.DMPApps
Posting Group: Office & Administrative Support

Use the “Apply” button at the top right or bottom right of this posting to…