Branch Office Administrator

Overview

Join to apply for the Branch Office Administrator role at Edward Jones
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This range is provided by Edward Jones. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$21.00/hr - $22.00/hr

Position

Schedule:

Full-Time

Branch Address: 350 E State St, Salem, OH

This job posting is anticipated to remain open for 30 days, from 30-Dec-2025. The posting may close early due to the volume of applicants.

As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.

• Provide administrative support to a financial advisor or a team of multiple financial advisors.
• Help clients achieve their long-term financial goals as part of a Client Support Team.
• Be the first voice a client hears when they call and the first face they see when they walk in the door.

• Comprehensive 6-month training including an experienced peer mentor.
• Wide support network from the branch to regional and home office.
• Independent work with a large backing team.

• Deliver exceptional personalized service to ensure clients feel understood and informed.
• Assist in annual business planning and develop strategies for the upcoming year.
• Actively listen for situations indicating a need for additional services.
• Support marketing activities, planning and executing events.
• Client Service: provide exceptional service via inbound/outbound calls, email, and in-person interactions; build strong client relationships.
• Account Management: learn the financial services industry; handle account openings, transfers, and related requests; process transactions; maintain client records.
• Administrative & Operational Support: work independently under the financial advisor direction; manage scheduling, meeting materials, correspondence, and marketing support; contribute to SOP updates and branch planning.
• Technology: strong computer literacy; willingness to learn Money Guide, Salesforce, Microsoft Office, and other firm software.

• Full-time Associates receive comprehensive benefits including medical, dental, vision, disability, life, 401k, HSA/FSA accounts, paid holidays, vacation, sick time, personal days, and volunteer day.
• Potential bonuses and profit sharing; firm provides Employee Assistance Program.
• Competitive compensation with a human-centered approach and opportunities for merit-based salary increases as you progress in the BOA role.

Edward Jones is a Fortune 500 company with a privately-owned structure focused on client service, inclusion, and community impact. We recognize associates and celebrate contributions through various programs. For more information, visit our benefits page and awards disclosures.

• Analytical Thinking
• Attention to Detail
• Adaptability
• Conversational Skills
• Digital Tool Utilization
• Team Collaboration
• Client Service and Account Management capabilities as described above
• Technology proficiency with firm-provided software

Additional notes:
This refined description retains the original job information while presenting it in a structured, accessible format. It does not translate or invent facts beyond the provided content.