Claims Coord; Hybrid - Windsor, CT

Position: Claims Support Coord (Hybrid - Windsor, CT)

Claims Support Coord (Hybrid - Windsor, CT)

Salary Range: $35,000 - $45,000

Job Posting End Date:
January 5th 2026

Aflac, a Fortune 500 company, specializes in voluntary insurance products that pay cash directly to policyholders. It is recognized as Fortune’s 50 Best Workplaces for Diversity and one of World’s Most Ethical Companies by

This role is hybrid. It requires you to report to the Aflac office in Windsor, CT for at least 60% of the work week and work from home for the remainder.

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What does it take to be successful in this role?

• Effective communication skills – written, verbal, and facilitation of strong working relationships.
• Demonstrated knowledge of Microsoft Office applications.
• Problem solving and decision‑making skills.
• Strong organizational skills.
• Excellent interpersonal skills.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.
• Current knowledge of the absence management industry is a plus.
• State of Connecticut resident.

Education & Experience Required

• High School Diploma or Equivalent.
• 2‑4 years of related experience.
• Or an equivalent combination of education and experience.

Principal

Duties & Responsibilities

• Assist claims team partners by leveraging systems and documented processes to complete the initial eligibility verification on all new claims filed.
• Maintain ownership of client specific email box to ensure timely processing of incoming mail and the creation of new claims as needed.
• Research outstanding items to resolution.
• Print and mail communications as needed.
• Build effective working relationships with internal partner teams.
• Review daily and weekly reports to ensure accuracy of assigned work items.
• Remain current on customer service policies and procedures.
• Prioritize multiple tasks and work independently to some degree.
• Support management with special projects as necessary.
• Perform other duties as assigned.

Benefits & Total Rewards

The salary range for this role is $35,000 to $45,000. Compensation decisions consider education, experience, licensure, certifications, geographic location, and peer compensation.

In addition to the base salary, Aflac offers medical, dental, vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no cost to employees), 401(k) plans, annual bonuses, and the opportunity to purchase company stock.

Annual benefits include 11 paid holidays, up to 20 days PTO, state‑mandated sick leave, and other leave options to support well‑being.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Finance and Sales

Industries

Insurance

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