Operations Coordinator

Position Summary

The Physician Practice Operations Coordinator provides administrative and clerical support to ensure the smooth daily operations of a medical group serving patients in nursing homes and assisted living facilities. This is a non-clinical position with no direct patient contact. The role supports providers and management in a primarily remote work environment, with occasional in-office responsibilities.

• Research and resolve administrative and operational discrepancies to support efficiency.
• Respond promptly to internal requests from providers and management.
• Gather and manage information from internal departments and external contacts.
• Track and follow through on outstanding items and documentation requests.
• Prepare and maintain monthly operational reports and tracking logs.
• Perform other clerical tasks as assigned by management or providers.
• Adapt to evolving responsibilities based on departmental needs and supervisor direction.

• Strong organizational and time‑management skills with strong attention to detail.
• Proficient in Microsoft Office and general computer use.
• Comfortable with minor troubleshooting of standard office technology.
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality and manage sensitive information appropriately.
• Professional and courteous demeanor in phone and email communication.
• Self‑motivated, reliable, and able to work independently in a fast‑paced environment.
• Experience with physician scheduling or healthcare administration is a plus.

• Must reside in the Dallas area.
• Must be available for occasional in‑office or on‑site facility support.
• Regular and punctual attendance is required.