Executive Assistant

At Oysters Rock Hospitality, we are committed to Five Star excellence in leadership, innovation, and operational efficiency. The C-Suite Executive Assistant serves as a critical partner to ownership and the Executive Leadership Team, ensuring seamless coordination, communication, and execution of strategic priorities.

This role is equal parts calendar mastery, technological troubleshooting, operational problem‑solving, executive support, and project coordination. The ideal candidate has exceptional organizational skills, discretion, and the ability to thrive in a fast‑paced environment.

• Serve as the primary point of contact and liaison for the President/CEO and EVP, managing correspondence, scheduling, and priorities.
• Manage executive calendars, including internal and external meetings, logistics, follow‑ups, and proactive anticipation of scheduling needs.
• Manage executive email inboxes and synchronize information between Outlook and Asana, ensuring timely responses, delegation of tasks, and appropriate prioritization.
• Prepare and organize Executive Team meetings, including agendas, reports, presentations, and supporting documents.
• Sit in on Restaurant Operations meetings as requested and take detailed meeting notes, documenting key action items and ensuring follow‑up with Home Office and Restaurant Operations through Asana.
• Keep teams aligned and projects moving forward using Asana without constant executive check‑ins.
• Support the flow of information between executives, employees, vendors, and external partners to ensure clarity and efficiency.
• Vet and direct incoming communications, calls, and walk‑ins, acting as a strategic gatekeeper to protect executive focus. This part can be a real challenge with how visible our execs are.
• Pre‑screen emails, handle calls and forms, and follow up with vendors, institutions, and partners.
• Book all travel (reservations, transportation, and day‑of needs) and manage itineraries, including real‑time adjustments when plans change…and thanks to today’s airline ecosystem, they often do!
• Improve systems for executive contacts and relationship management and manage data syncing across devices and departments.
• Handle confidential and sensitive personal, financial, and business information with the highest level of professionalism and discretion.

• Serve as the IT point of contact for executive‑level technology needs, troubleshooting, and setup.
• Support the flow of information between executives, employees, vendors, and external partners, ensuring digital systems and records remain organized and up‑to‑date across Asana, SharePoint, cloud storage, and other platforms.
• Support and direct the implementation, optimization, and documentation of internal processes and systems to enhance operational efficiency.
• The goal is to constantly improve clarity and efficiency.
• Monitor and track executive expenses, credit card transactions, reimbursements, and financial entries using Quick Books and related tools.
• Provide event planning and execution support for executive meetings, leadership retreats, Shuckin’ Good Cause board meetings, Affiliation partner board meetings (specifically, when execs are chairing committees or boards) and other company‑wide gatherings.
• Be knowledgeable about current events that affect local, statewide, and federal governments and support governmental relations efforts. We are active advocates for our brands and industry at all levels of government.
• Research topics, prepare summaries, and support day‑to‑day administrative and operational needs.

• Assist in driving key operational initiatives in partnership with executive leadership.
• Support ongoing and cross‑functional projects by tracking deadlines, follow‑ups, and next steps.
• Work closely with operations leadership to ensure policies and procedures are implemented and maintained.
• Take on leadership roles in special projects, as needed.
• On a daily basis, monitor reports from Restaurant Operations and Home Office for product quality, integrity of brand standards, guest…