Remote Administrative Specialist

About the Role:

We’re partnering with an organization in need of a reliable and detail-oriented Administrative Specialist to support their membership services, events, and day-to-day office operations. This is a great opportunity for someone who enjoys being the go-to resource, providing exceptional service, and keeping processes running smoothly.

• Member & Customer Support:
  Serve as a primary point of contact by responding to phone calls and emails in a timely and professional manner, assist with general inquiries and route questions to the appropriate internal teams, maintain and update the membership database; approve new memberships and compile membership statistics.
• Administrative & Office Support:
  Provide high-level administrative support to internal staff, maintain organized physical and electronic filing systems, support general office upkeep, supply management, and routine operational tasks.
• Event & Education Support:
  Assist with the coordination of webinars, trainings, and annual conferences, set up events in internal systems and support attendee registration and questions, help prepare, ship, and organize conference materials; support on-site packing and unpacking as needed.

• Strong verbal and written communication skills.
• Excellent attention to detail and organizational skills.
• Ability to handle multiple priorities in a fast-paced environment.
• Experience supporting customers or members in a service-focused role.
• Comfortable working with databases and learning new technology quickly.
• Previous experience with an association or nonprofit is a plus.
• Proactive, resourceful, and able to anticipate needs.

Fulltime, Remote

$45,