Marketing and Communications Coordinator

Marketing and Communications Coordinator

Job Title Marketing and Communications Coordinator

Location

Campus

Commitment to On-Campus Experience

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in‑person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus.

Remote work arrangements are limited in accordance with University policy.

Pay Range

Pay Range $19.23 - $21.82 per hour

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Staff Level S4

FLSA Status

FLSA Status Non-exempt

Hours

Standard University business hours

8:30am – 5:00pm (academic year)

8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type

Job Type Full-time

Unionized Position Code UA

The individual in this position will serve as a branding steward and a contributing marketing strategy lead for the College of Professional Studies, ensuring that visual and messaging elements consistently reflect the College’s brand identity. The individual in this position will contribute to strategic content creation including social media posts and website content.

The position will fulfill vital operations that lead to the success of the Office of Pre‑College Programs (OPCP). The position will be responsible for planning, coordination, oversight (and in some cases delivery) of marketing/communications initiatives to include an extensive paid online campaign with an external vendor, email campaign with the Office of Admissions, various social media outlets, campus events, school fairs, receptions, and more.

The individual in this role will share the responsibility of customer service and inquiry management (walk‑in, phone, email) with prospective students, parents, partner organizations, and all other constituency groups with other OPCP personnel. This individual will manage and update websites, support application processing and enrollment management functions, and support logistical planning related to all program and course activities.

This position is part of a bargaining unit and is represented by the union SEIU , Local 200

United.

• Bachelor’s degree or an equivalent combination of education and experience required.
• Experience in administrative and customer service work is preferred.
• Knowledge of University organization, policies and procedures, and personnel systems is desirable. Three (3) plus years of administrative higher education or related administrative experience is preferred.
• Experience with Microsoft Office suite programs is required.
• Knowledge and experience with various digital marketing platforms is highly desirable.
• Experience with People Soft, Slate, and MySlice is preferred.

• Exceptional written and verbal communication skills.
• Detail oriented with strong organizational skills.
• Ability to perform as part of a small team with evolving directives.
• Ability to prioritize multiple projects simultaneously.
• Experience with Office suite programs including Word, Excel, PowerPoint, and Access.
• Experience with design tools like Adobe Creative Suite and Canva preferred.

• Planning, coordination, oversight (and in some cases delivery) of marketing initiatives for OPCP to include an extensive paid digital campaign with an external vendor, email campaigns with CPS and Admissions, various social media outlets, campus events, school fairs, receptions, and more.
• Customer service and inquiry management (walk‑in, phone, email) with prospective OPCP students, their parents, partner organizations, and all other constituency…