Account Coordinator; Hybrid VT or Remote

Who We Are:

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit:

This is a support role, requiring the coordinator to assist the account teams by providing basic administrative and support functions in the team's day-to-day servicing of clients.

This is a full-time position open to a hybrid schedule from our St. Johnsbury, VT office or remote. Standard working hours are Monday through Friday, 8:00 AM to 5:00 PM. A confidential workspace must be maintained to protect sensitive information.

• Creates and maintains client files in accordance with office procedures.
• Prepares , certificates of insurance, Accord applications, binders and cancellations under direction of more senior level staff.
• Supports the Account Management Team by assisting in preparing quotes and working with carriers to gather renewal subjectivities.
• Verifies that documentation (policies and endorsements,) and information requested are accurate.
• Learns to perform policy checks, audit checks, and the process for completing coverage checklists and (under the direction of senior level staff).
• Verifies the accuracy and compliance of requested documentation (policies and endorsements).
• Processes premium and non-premium endorsements, follows up with carriers for outstanding policies, endorsements, corrections, etc.

• Good written and verbal communication skills
• Self-confident to make sound independent decisions
• Ability to successfully interact with a variety of people
• Team player, adaptive to mentoring and continual learning
• Possess good analytical and problem solving skills
• Attention to details
• When working from home, you must maintain a private workspace to secure company equipment and correspondence; maintain high-speed internet, be present and responsive online and minimize personal interruptions during your work shift

• High School graduate or equivalent
• 0-2 years related experience and/or training; or equivalent combination of education and experience.

• P&C License a plus

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our People First culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $32,000– $43,000.

The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP is an inclusive Equal Employment Opportunity employer.