Operations Assistant

Location: Enfield Highway

Admin / Operations Assistant

Location:

Enfield, London
- Moving to Hertford Site by April 2026 Salary: £28,000 per annum

Hours:

Monday-Friday, 9:00am-5:00pm (40 hours per week)

Contract:

Full-time, Permanent Hybrid Working:
Office-based with flexible home working available after training About the Role Our client is seeking an organised and proactive Admin/Operations Assistant to support day-to-day operations across their showrooms, warehouse, and head office. This is a varied position that combines administrative, operational, and communication responsibilities to ensure the smooth running of business processes. You will act as a key link between clients, delivery partners, and internal teams, providing essential support to the Operations Manager.

Key Responsibilities Operational & Administrative Support Coordinate client deliveries and liaise with delivery services. Communicate effectively with the warehouse, showroom, and clients to ensure seamless service. Contact clients by phone to collect outstanding balances. Provide general office support, including filing, call handling, and maintaining records. Assist with the administration of warehouse documentation (e.g. post-delivery filing and POD management). Health & Safety (training provided) Maintain and monitor Fire Risk Assessment (FRA) records.

Coordinate and record weekly fire alarm tests across all locations. Liaise with service providers regarding maintenance of safety equipment (e.g. extinguishers, alarms, emergency lighting). Support management inspections and ensure compliance with H&S regulations. Supplier & Contract Administration Liaise with suppliers and service providers for periodic inspections and maintenance (e.g. A/C, pest control, power, waste, PDQ systems). Manage telephone, utilities, and stationery contracts and resolve related issues.

Assist with procurement and order management for general office supplies. Maintenance Coordination Act as the first point of contact for maintenance issues across all showroom locations. Liaise with maintenance providers, chase work orders and invoices, and follow up on outstanding issues as directed by the Operations Manager. Other Duties Provide support on general administrative tasks and ad-hoc operational projects as required.

The Ideal Candidate Highly organised with strong attention to detail. Excellent communication skills, both written and verbal. Previous experience in administration and customer service. Confident using Microsoft Office and general computer systems. Able to multitask and manage competing priorities effectively. Reliable, professional, and a strong team player. Must be able to provide references and have no criminal record. The Package £28,000 per annum 21 days' holiday plus bank holidays Full training provided Supportive and collaborative working environment Hybrid flexibility after training