Front Desk Administrative Assistant - Columbia, MD

Front Desk Administrative Assistant

Transformational Security, LLC, located in Columbia, MD, is looking for a highly motivated, outgoing, and friendly candidate for a Front Desk Administrative Assistant position. This role is critical as the first point of contact for current and potential customers. Prior experience in an administrative role is required, clean criminal record, and willingness to submit to a background check. Travel is not required and remote work will not be permitted.

• Greeting and receiving visitors at the front desk with a positive and helpful attitude.
• Answering, screening, and forwarding incoming phone calls.
• Taking detailed messages from customers and incoming callers.
• Receiving, sorting, and distributing daily mail.
• Ensuring reception and common areas are tidy and presentable.
• Providing basic and accurate information in-person and via phone/email.
• Collecting and recording customer payment details securely.
• Maintaining office security by following safety procedures and security protocols for a Cleared Facility by controlling access via the reception desk (monitoring visitor logbook, screening visitors, issuing visitor badges, etc.).
• Ordering office supplies and keeping an inventory of stock.
• Preparing meeting and training rooms (including scheduling on a working calendar, lunch coordination, and tidiness of conference rooms).
• Travel coordination for team members and post‑travel expense reporting.
• Overseeing and maintaining company‑wide calendars to ensure accurate scheduling and coordination of meetings/events.
• Performing clerical duties such as filing, archiving, photocopying, scanning, faxing, etc.
• Managing internal documentation to reflect the most up‑to‑date information.
• Reconciling expenses and credit card statements.
• Providing administrative support to the Leadership Team.
• Handling sensitive information in a confidential manner.
• Coordinating and supporting office social events and annual holiday activities.
• Performing various other administrative duties as requested.
• Assisting with light housekeeping throughout the office.

• Experience as an Administrative Assistant or receptionist supporting senior leadership.
• Proficiency in Microsoft Office Suite.
• Experience in Net Suite or comparable ERP/CRM systems.
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time‑management skills, with the ability to prioritize tasks.
• Customer service attitude.
• Adaptability to frequently changing priorities, embracing change at a moment's notice, and a “no task is too big or too small” attitude.
• Ability to obtain a security clearance.

• AA Degree or higher.

Full‑Time | Entry Level | Starting pay rate: $20.00 per hour