Intake Clerk

Overview of the Position The Clerk’s Office of the U.S. District Court for the District of Utah is accepting applications for an Intake Clerk position. The successful candidate will be well-organized, detail-oriented individual who possesses exceptional interpersonal and customer service skills and enjoys working with the public. The Intake Clerk performs a variety of civil, criminal, and customer service intake duties.

This is a full-time position with a work schedule of Monday through Friday, 8 a.m. – 5 p.m. and will report to the Intake/Docketing Supervisor. The position is a Court Personnel System classification level 24, with a starting salary $44,701 - $55,882 annually.

The U.S. District Court for the District of Utah is part of the federal Judicial branch of government and is independent of the Executive and Legislative branches. The court sets its own employment policies including remote work and performance management, while also valuing employees' individualism and continuing to strive towards a diverse, equitable and inclusive workplace.

The Intake Clerk serves as the initial point of contact between the Clerk’s Office and the general public, litigants, and the bar. The incumbent receives and reviews incoming court documents for conformity with federal and local rules and performs customer service and cashier duties for the purpose of providing procedural information and collecting court fees.

• Receive & review new case filings & pleadings to determine conformity with appropriate rules, practices & court requirements. Route documents to proper offices and/or staff after acceptance.
• Responsible for telephone coverage, furnish information to a wide variety of people within & outside the court.
• Inform customers of required fees, receive payments, and issue receipts. Secure funds in cash register, process credit card payments and the check log for filed documents, and balance cash drawer at the end of the day.
• Assure assignment of case numbers & randomly assign judges to cases.
• Enter and perform quality control review of new cases filed in the Case Management/Electronic Case Filing system (CM/ECF).
• Check for prior prohibited filing. Monitor for release of exhibits and sealed documents. Verify and issue summons. Verify attorney’s authority to practice.
• Respond to inquiries concerning legal process & case information.
• Scan documents, ensure quality image of scanned documents & verify that documents have been docketed to the correct case and that the correct image is attached.
• Sort, classify, and file case records. Maintain the integrity of the filing system by monitoring proper access to records and by filing documents accurately and in a timely manner. Retrieve files and make copies of records for court personnel, attorneys, and others.
• Act as liaison between the court, counsel, litigants, the public & court-related agencies.
• Provide assistance as needed with jury operations.
• Perform general duties as assigned.

Minimum Qualifications

The successful candidate must be a high school graduate or equivalent, with a minimum of two years of general clerical work experience and one year of specialized work experience in government or private sector, which provided a thorough understanding of office administrative procedures, automated records-keeping systems and organization of a high-volume of paper flow. A bachelor’s degree in a related field may be substituted for general work experience.

The position requires basic understanding of and familiarity with computers/data entry and the initiative to accomplish assigned work independently and accurately within specified time limits. Applicants should be well groomed and exhibit a professional appearance. Applicants should have good general computer skills including a working knowledge of Adobe Acrobat and the Microsoft Office Suite, including Word, Outlook, and Excel. Applicants should have excellent communication and interpersonal skills with experience in customer service.

Applicants must also have a demonstrated ability to apply a body of rules, regulations, directives, or laws with accuracy.

Preferred Qualifications

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