Planned Works Coordinator

Overview

We are looking for a Planned Works Co-ordinator to join our team in Oldham on a full-time permanent basis, to manage HHSRS cases efficiently, keeping residents informed and meeting legal and safety standards.

We recognise that flexibility is essential for this role, so we are able to offer a hybrid working arrangement consisting of three office-based days and two days of remote work.

We are a customer-focused organisation, so we know that how we do things is just as important as what we do. You will not only have great customer service skills, but you will also be highly organised with excellent time management skills.

• Experience of working in a customer-focused environment.
• Experience of working within agreed performance targets.
• Proven ability to work methodically, follow agreed procedures, and accurately record data and information.
• Ability to work in a fast-paced environment and under pressure.
• Experience of working with databases and Customer Relationship Management (CRM) System.
• Experience of using Microsoft Office, including Word and Excel.
• Educated to NVQ II or equivalent GCSEs.
• Experience of scheduling work.
• Experience of working with sub-contractors.
• Excellent organisational and time management skills.

• Experience of scheduling work.
• Experience of working with sub-contractors.
• Excellent organisational and time management skills.
• Knowledge of managing HHSRS (Housing Health and Safety Rating Systems) cases.

• Competitive salary of £27,315 per year.
• Hours of work are Monday to Friday 8:00am - 5:00pm on Monday - Thursday & 8:00am - 4:00pm on Friday.
• 27 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service.
• Healthcare Cashback Plan.
• Pension Contributions – up to 9% matching contributions.
• 3 x Life Assurance.
• Employee Assistance Programme, which includes access to face-to-face counselling, a stress helpline and tax, fitness, and childcare advice.
• A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure, and days out.

If you are interested in joining us and would like to apply for this position, please review the role profile to view all the key responsibilities and submit a copy of your CV.