Lettings Assistant

We are recruiting on behalf of a housing association in Leicester for a Lettings Assistant to join their team on a full-time, fully remote basis. This is a temporary role initially until March 2026, providing essential support to the lettings and allocations function during a busy period.

Key Responsibilities of a Lettings Assistant:
Processing housing applications and carrying out eligibility and verification checks Advertising available properties through choice-based lettings systems Uploading and managing supporting documentation accurately and securely Updating housing management and allocations systems (e.g. Locata) Providing general administrative support to the lettings and housing teams Responding to customer enquiries in a professional and timely manner Ensuring all work is completed accurately and within agreed deadlines

The Ideal Candidate Will Have:
Previous experience working within social housing Good knowledge of choice-based lettings processes Strong customer service and communication skills Excellent attention to detail and the ability to manage competing priorities Confidence using housing management or allocations systems (such as Locata) Ability to work independently in a remote working environment What's on Offer for this Lettings Assistant role: