Business Support Assistant level 3

Overview

Are you enthusiastic and motivated to influence and improve business processes and support busy teams? Are you able to prioritise tasks, be innovative and multi-task on a daily basis? Do you enjoy working from home and being part of a busy office environment? If so, we would like to hear from you. Business Support is a dynamic team supporting various departments across the local authority.

We provide a comprehensive administrative support service that includes management of service requests, handling of incoming calls, organisation of workflow and management of internal processes. As a member of Business Support you will be expected to undertake some or all of the following tasks (dependent on the service area you will support).

• Financial administration including purchase ordering, processing of invoices, collation and submission of timesheets to payroll, administration of petty cash, processing sundry debtor requests, card payments.
• Associated activities in relation to the organisation of meetings, including:
  • Production of agendas and collation of agenda items
  • Attending relevant meetings and panels to take notes / detailed minutes
  • Distribution of actions / minutes to attendees and other relevant officers / external professionals
• Use of a variety of systems across the authority, including hybrid mail, Teams channels and Microsoft solutions.
• This is an agile post, working from home and regularly working from an office base, supporting teams within Children’s Services. The post holder would need to demonstrate a high degree of accuracy, attention to detail and strong communication skills when collaborating with wider services and the team.
• We are looking for team players with the skills, experience and flexibility to prioritise and manage several tasks within a busy fast-paced environment, both within the office and whilst working from home. Exceptional IT skills, including working with MS 365, Office and Teams are essential attributes.

• Strong prioritisation, multitasking and organisational abilities in a busy environment.
• High degree of accuracy and attention to detail.
• Strong communication skills for collaboration with wider services and the team.
• Exceptional IT skills, including MS 365, Office and Teams.

The position carries an Approved Casual Car User Allowance, therefore access to a vehicle for work purposes is a requirement. Thorough pre-employment screening is undertaken during the recruitment process. Disability Confident

About Disability Confident: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.

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At Blaenau Gwent, we are passionate about the work we do and the impact we have. We empower our staff to make meaningful changes and take action to enhance our services.