Reception Administrator

Overview

Proactive Personnel Warrington are looking to recruit a Reception administrator to join our established client based in Warrington WA1.

• IT capable will be using soft phone via PC or laptop to receive / answer / take messages and transfer calls to correct teams or individuals. (we use phone system Anywhere 365, which is linked to Teams.)
• Use / experience of using Teams chat contacts details, availability and call transfers via Teams.
• Use / experience of using SAP as will be expected to place orders, check serial numbers, warranty details.
• Use / experience of using Salesforce as our CRM system used for workflows, customer contacts and call logging.
• Use / experience of using Outlook for personal time management, room bookings and arranging meetings.
• Experience of meeting / greeting visitors to then be able to explain health and safety processes.
• Being capable to receiving physical post in and arrange to distribute to relevant depts. and individuals on site or potentially to satellite office and remote workers.
• Process out going post.
• Ability to plan and prioritise time, workflows and meet all deadlines.
• Calm and effective communication skills.
• Can multi-task wit ease.
• Can follow processes and pathways closely.
• Excel and Word experience as work will be passed via these formats.
• Able to work alone and unsupervised for periods of time, as well as being part of various in-house teams.
• Flexible to help any person / team within the business various adhoc tasks, such as supporting Customer Services and Marketing with workflows.
• Comfortable with taking notes for meetings and supporting SLT with arrangements for travel / hotels / expenses as well.
• Ability to communicate at various levels and maintain a professional manner at all times.
• Ideally has first aid understanding if not current qualifications.
• Must be reliable and committed with a positive and happy outlook, with can do mentality.

Hours:

08:30am - 16:30pm;
Monday to Friday; 1 hour lunch.